COVID-19 and the Hospitality and Tourism Industry by Gursoy, Dogan; Sarıışık, Mehmet; Nunkoo, Robin;

Hosszú leírás:

Offering a comprehensive understanding of the implications of the COVID-19 pandemic for the tourism and hospitality industry, this book discusses the topic from economic, sociological and psychological perspectives. Critical case studies are used to explore both micro impacts on individuals involved in the industry and governmental and international responses to issues posed by the pandemic more broadly.

Chapters explore ways in which tourism and hospitality organizations will need to re-think their marketing strategies, including destination branding. The book also analyses the economic impacts of the pandemic, including insights on the impact of previous pandemics on the tourism sector, and how this may inform future practice. It highlights changes that may be necessary to tourism management, looking at how COVID-19 has affected the tourism workforce, tourism employees’ psychology, supply chains, and revenues.

This is a timely and critical read for tourism studies and business and management scholars. It will also be a helpful resource for management in the tourism and hospitality industry looking to better understand how to react to the COVID-19 pandemic.

Offering a comprehensive understanding of the implications of the COVID-19 pandemic for the tourism and hospitality industry, this book discusses the topic from economic, sociological and psychological perspectives. Critical case studies are used to explore both micro impacts on individuals involved in the industry and governmental and international responses to issues posed by the pandemic more broadly.

‘Filled with many great international examples, this book is a timely volume exploring COVID-19 effects on hospitality businesses and communities, crisis management and sustainability practices. This is a very useful book for researchers, practitioners and students of tourism and hospitality to be better equipped in a post-pandemic world.’

Tartalomjegyzék:

Contents:

Introduction: the present and the future of tourism amidst COVID-19 1
Robin Nunkoo, Dogan Gursoy, Mehmet Sarıışık and Erhan Boğan
1 Global crises and their effects on tourism economy 7
Oğuz Türkay and Burak Atasoy
2 A literature review of the most influential pandemics and their impacts
on the tourism industry 30
Erhan Boğan and Caner Çalışkan
3 Global effect of COVID-19 41
Mehmet Sarıışık and Sevim Usta
4 The effects of COVID-19 on the hotel physical environment from the
perspectives of tourists and hotel employees 60
Gözdegül Başer and Rüya Ehtiyar
5 The effects of COVID-19 on marketing policies and practices 72
Şevki Ulema and Süleyman Akkaşoğlu
6 COVID-19 pandemic and the hospitality and tourism industry: effects
on socio-cultural environment 81
Engin Üngüren and Caner Güçlü
7 Determining the impacts of COVID-19 on children’s perception of
destinations: a research method 93
Hugues Séraphin
8 COVID-19 effects on tourist psychology and purchasing behavior 104
Volkan Genc and Seray Gülertekın Genc
9 Effects of COVID-19 on tourism investments 116
Mehmet Emin Baynazoğlu and Boban Melovic
10 COVID-19 outbreak: effects on tourism and management measures taken 130
Gamze Özoğul and Günseli Güçlütürk Baran
11 Effects of COVID-19 on brand and destination image 151
Aydın Yılmazer and Merve Işkın
12 Effects of COVID-19 on global tourism demand 171
Şenol Çavuş and Veli Ceylan
13 The impacts of the COVID-19 pandemic on tourism education 187
Cleopas Njerekai
14 Investigation of the impact of COVID-19 on the tourism workforce 195
Serkan Şengül and Burak Eryılmaz
15 The effect of COVID-19 on employee psychology in tourism 206
Gülçin Özbay and Elif Kaymaz
16 Travel companies’ effectiveness in tourism supply chains during the
COVID-19 pandemic 225
Abdurrahman Benli and Özgür Topkaya
17 Keep it golden: California during and after coronavirus (COVID-19) 236
Abhijeet Shirsat and Erik Luvaas
18 The impact of the COVID-19 pandemic on tourism in SIDS 253
Zameelah Khan Jaffur and Boopen Seetanah
19 Six feet away: international events, social distancing and sustainability 275
Güliz Coşkun
20 The effects of COVID-19 on the food and beverage industry 285
Mehmet Sarıışık and Mustafa İnanç Kapucuoğlu
21 Crisis management and tourism: the case of Mauritius 297
Sheereen Fauzel
22 Crisis management and COVID-19: effects and practices in tourism business 308
Ceren Miral Çavdırlı and Özge Adan Gök
23 Reactions of parents to cancellation of elite youth travel sport:
implications for industry recovery 319
Laurence Chalip, B. Christine Green, Minkyung Park, David Kanters and
Michael A. Kanters
24 COVID-19: impact on tourism stakeholders of the Asian region 330
Rinzing Lama and Debagni Sarkhel
25 Effects of COVID-19 on the hospitality industry financial practices 338
Mustafa Kenan Erkan and Ümit Şengel
26 Effects of COVID-19 on tourism revenues 350
Feridun Duman and Şenol Çavuş
27 Mapping the governmental response to the COVID-19 pandemic and its
implications on the hospitality and tourism industry: the case of Turkey 360
Derya Demirdelen Alrawadieh

Index 369