Digital Disruption in Hospitality, AI and Emerging Technologies by Thaichon, Park; Dutta, Pushan Kumar; Haghi, A. K.;

Rövid leírás:

A visionary exploration of the transformative power of artificial intelligence and cutting-edge innovations in the hospitality and tourism industry. This comprehensive guide unveils how technology is revolutionizing every aspect of the guest journey.

Hosszú leírás:

Digital Disruption in Hospitality, AI and Emerging Technologies: A Roadmap to Personalized Experiences, Enhanced Operations and Revenue Growth offers a visionary exploration of the transformative power of artificial intelligence and cutting-edge innovations in the hospitality and tourism industry. From AI-powered travel apps and mixed reality immersion to blockchain-enhanced customer trust, this comprehensive guide unveils how technology is revolutionizing every aspect of the guest journey. Readers will discover how digital transformation is reshaping the foundations of hospitality, with in-depth analyses of AI applications in human resource management, digital advertising, and financial inclusion.

Drawing on case studies and practical applications, this book provides a clear roadmap for leveraging technology to create personalized experiences, streamline operations, and drive revenue growth. It delves into crucial topics such as data-driven customization, contactless food ordering systems, and the impact of Gen AI on workforce dynamics in growing tourism sectors. Whether the readers are a seasoned hospitality executive, a tech entrepreneur looking to disrupt the travel sector, or a professional seeking to understand the future of the industry, this book equips the readers with the knowledge and strategies to thrive in the digital age.

Tartalomjegyzék:

Theme 1: AI Revolution in Hospitality and Tourism

Chapter 1. Artificial Intelligence: Applications and Implications for Hospitality, Travel and Tourism; Amrita Baid More and Arpan Shrivastava

Chapter 2. Artificial Intelligence-Powered Travel Apps with Mixed Reality Immersion; Sandhya H. and Bindi Varghese

Chapter 3. AI and IoT Applications in the Hospitality Industry: A Study of Their Potential in Transforming Indian Online Travel Market by 2030; Vishal Jain and Archan Mitra

Chapter 4. AI Era in Hospitality: The New Frontier in Guest Satisfaction and Operations; Geetha Manoharan and Sunitha Purushottam Ashtikar

Chapter 5. From Check-In to Check-Out: AI Innovations in the Hospitality Sector; Mahalakshmi S. and Bharath H.

Theme 2: Digital Transformation and Innovation

Chapter 6. Leveraging AI in Human Resource Management (HRM) Practices For Hospitality Sector: Issues And Challenges; Abhishek Kumar Pandey, Parag Shukla, Pooja Sharma, and Pankaj Tripathi

Chapter 7. Exploring the Role of Artificial Intelligence in Digital Advertising; C. Vijai

Chapter 8. Leveraging Social Media for B2B IT Companies: Strategies and Challenges for hospitality; Pushan Kumar Dutta, Dhanashri Sanadkumar Havale, and Pravin Chavan

Chapter 9. Digital Transformation in Hospitality; Partha Pratim Chakraborty

Chapter 10. Embracing Digital Transformation in Hospitality: Innovations, Challenges, and Opportunities with Case Studies; Debosree Ghosh and Siddhanta Chatterjee

Theme 3: Economic Impact and Customer Experience

Chapter 11. Nexus of Artificial Intelligence on Financial Inclusion and Economic Development in India; Deepali Rani Sahoo and Khushi Bansal

Chapter 12. Customer Trust and Blockchain: Building Confidence through Personalized Experiences; C. Vijai

Chapter 13. Systemization of Contactless Food Ordering and Payment; Geetha Manoharan and Sunitha Purushottam Ashtikar