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  • Talking at Work: Corpus-based Explorations of Workplace Discourse

    Talking at Work by Pickering, Lucy; Friginal, Eric; Staples, Shelley;

    Corpus-based Explorations of Workplace Discourse

    Series: Communicating in Professions and Organizations;

      • GET 20% OFF

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      • Publisher's listprice EUR 117.69
      • The price is estimated because at the time of ordering we do not know what conversion rates will apply to HUF / product currency when the book arrives. In case HUF is weaker, the price increases slightly, in case HUF is stronger, the price goes lower slightly.

        48 811 Ft (46 487 Ft + 5% VAT)
      • Discount 20% (cc. 9 762 Ft off)
      • Discounted price 39 049 Ft (37 190 Ft + 5% VAT)

    48 811 Ft

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    Why don't you give exact delivery time?

    Delivery time is estimated on our previous experiences. We give estimations only, because we order from outside Hungary, and the delivery time mainly depends on how quickly the publisher supplies the book. Faster or slower deliveries both happen, but we do our best to supply as quickly as possible.

    Long description:

    This book offers original corpus research in a range of workplace contexts including office-based settings, call center interactions and healthcare communication. Chapters in this edited volume bring together leading scholars in the field of corpus analysis in workplace discourse and include data from multiple corpora. Employing a range of qualitative and quantitative analytic approaches including Conversation Analysis, Linguistic Profiling and Register Analysis, the book introduces unique specialized corpus data in the areas of Augmentative and Alternative Communication, nursing, and cross-cultural communication, among others.

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    Table of Contents:

    Chapter 1: Pragmatic Markers at Work in New Zealand.- Chapter 2: Narrative and informational dimensions of AAC discourse in the workplace.- Chapter 3: Spelling as a last resort: The use of spelling in workplace interaction by speakers with a speech impairment.- Chapter 4: “I love red hair. My wife has strawberry”: Discursive strategies and social identity in the workplace.- Chapter 5: Profiling Agents and Callers: A dual comparison across speaker roles and British vs. American English.- Chapter 6: A corpus assisted investigation of non-understanding in outsourced call center discourse<.- Chapter 7: Dealing with Angry Western Customers in Asian Call Centres: A Cultural Divide?.- Chapter 8: Identifying linguistic features of medical interactions: A register analysis.- Chapter 9: Examining the discourse of mental illness in a corpus of online advice-seeking messages.- Chapter 10: Identifying adherence behaviors through the study of patient talk in English and Spanish.- Chapter 11:Creating and exploring spoken corpora of health communication for second-language training purposes.

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