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  • Understanding Human Communication

    Understanding Human Communication by Adler, Ronald B.; Rodman, George;

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    A termék adatai:

    • Kiadás sorszáma 10
    • Kiadó OUP USA
    • Megjelenés dátuma 2009. augusztus 20.

    • ISBN 9780195392623
    • Kötéstípus Puhakötés
    • Terjedelem496 oldal
    • Méret 254x203x17 mm
    • Súly 876 g
    • Nyelv angol
    • Illusztrációk 75 color illus.; 85 line illus.
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    Hosszú leírás:

    Now in its tenth edition, Understanding Human Communication continues to build on the widely successful approach?a sophisticated balance of theory and skills?that has captivated more than a half million students and their professors. The best-selling introductory communication book in the field, this classic text has been enriched and streamlined to reflect the latest research developments and to meet the evolving needs of students. It begins with an
    introduction to the basic elements of communication, providing students with a solid understanding of perception, language, listening, and nonverbal communication. Next, the book guides them through lively sections on interpersonal communication, small group communication, and public address.

    Esteemed authors Ronald B. Adler and George Rodman speak to students in language that is both engaging and accessible, offering numerous examples that clearly illustrate concepts in real-life scenarios. Throughout, they draw from the latest media, culture, technology, and scholarship to create a distinctive pedagogy that gives students the tools they need to master?and enjoy?this intriguing and relevant subject.

    With its striking visual presentation, comprehensive classroom supplements, and dedicated student-focused pedagogy, Understanding Human Communication continues to enliven classrooms and equip students with effective communication skills that will make a difference in their everyday lives.

    New to the tenth edition:

    * "Media Room" boxes analyze examples from popular films and television shows, in order to illustrate important communication concepts, from drama (Grey's Anatomy) to comedy (Little Miss Sunshine) to documentary (An Inconvenient Truth).

    * "Understanding Diversity" and "Understanding Technology" boxes incorporate new, incisive examples that convey key ideas.

    * New and updated coverage of culture and technology is integrated throughout.

    * Thought-provoking Case Studies now wrap up each unit, presenting real-life communication challenges that students might encounter on the job, in school, and in personal relationships.

    * All-new Sample Speeches include full outlines and commentary from students and the authors.

    * The Interviewing Appendix now addresses the needs of students entering the workforce, featuring pre-interview strategies, examples of questions that potential employers may and may not legally ask, and behavioral interviews.

    The text is accompanied by a Student Success Manual, an Instructor's Manual and Test Bank, a comprehensive companion website at www.oup.com/us/uhc10, and Now Playing, a vibrant resource (available both online and in print) that examines contemporary films through the lens of communication principles.

    Understanding Human Communication provides students with the material they need to know to become competent communicators in the 21st century.

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    Tartalomjegyzék:

    Each Chapter ends with a Summary, Key Terms, Activities, and For Further Exploration.
    PART ONE. ELEMENTS OF COMMUNICATION
    Chapter 1. Human Communication: What and Why
    Communication Defined
    Communication Is a Process
    Communication Is Symbolic
    Types of Communication
    Intrapersonal Communication
    Dyadic/Interpersonal Communication
    Small Group Communication
    Public Communication
    Mass Communication
    Functions of Communication
    Physical Needs
    Identity Needs
    Social Needs
    Practical Needs
    Modeling Communication
    A Linear Model
    A Transactional Model
    Communication Competence: What Makes an Effective Communicator?
    Communication Competence Defined
    Characteristics of Competent Communicators
    Intercultural Communication Competence
    Competence in Mediated Communication
    Clarifying Misconceptions About Communication
    Communication Does Not Always Require Complete Understanding
    Communication Isn't Always a Good Thing
    No Single Person or Event Causes Another's Reaction
    Communication Will Not Solve All Problems
    Meanings Rest in People, Not Words
    Communication Is Not Simple
    More Communication Is Not Always Better
    Chapter 2. The Self, Perception, and Communication
    Communication and the Self
    Self-Concept Defined
    Communication and the Development of the Self
    Culture and the Self-Concept
    The Self-Concept and Communication with Others
    The Self-Fulfilling Prophecy
    Perceiving Others
    Steps in the Perception Process
    Narratives and Perception
    Common Perceptual Tendencies
    Perception and Culture
    Empathy and Perception
    Communication and Identity Management
    Public and Private Selves
    Characteristics of Identity Management
    Why Manage Impressions?
    How Do We Manage Impressions?
    Impression Management and Honesty
    Chapter 3. Language
    The Nature of Language
    Language Is Symbolic
    Meanings Are in People, Not Words
    Language Is Rule-Governed
    The Power of Language
    Language Shapes Attitudes
    Language Reflects Attitudes
    Troublesome Language
    The Language of Misunderstandings
    Disruptive Language
    Evasive Language
    Gender and Language
    Content
    Reasons for Communicating
    Conversational Style
    Nongender Variables
    Culture and Language
    Verbal Communication Styles
    Language and Worldview
    Chapter 4. Listening
    Misconceptions About Listening
    Listening and Hearing are Not the Same Thing
    Listening Is Not a Natural Process
    Mindful Listening Requires Effort
    All Listeners Do Not Receive the Same Message
    Overcoming Challenges to Effective Listening
    Faulty Listening Behaviors
    Reasons for Poor Listening
    Personal Listening Styles
    Content-Oriented
    People-Oriented
    Action-Oriented
    Time-Oriented
    Informational Listening
    Don't Argue or Judge Prematurely
    Separate the Message from the Speaker
    Be Opportunistic
    Look for Key Ideas
    Ask Questions
    Paraphrase
    Take Notes
    Critical Listening
    Listen for Information Before Evaluating
    Evaluate the Speaker's Credibility
    Examine the Speaker's Evidence and Reasoning
    Examine Emotional Appeals
    Listening as Social Support
    Types of Supportive Responses
    When and How to Help?
    Chapter 5. Nonverbal Communication
    Characteristics of Nonverbal Communication
    Nonverbal Behavior Has Communicative Value
    Nonverbal Communication Is Primarily Relational
    Nonverbal Communication Is Ambiguous
    Nonverbal Communication Is Different from Verbal Communication
    Nonverbal Skills Are Important
    Influences on Nonverbal Communication
    Culture
    Gender
    Functions of Nonverbal Communication
    Repeating
    Substituting
    Complementing
    Accenting
    Regulating
    Contradicting
    Deceiving
    Types of Nonverbal Communication
    Body Movement
    Voice
    Appearance
    Touch
    Space
    Environment
    Time
    PART TWO. INTERPERSONAL COMMUNICATION
    Chapter 6. Understanding Interpersonal Relationships
    Why We Form Relationships
    Appearance
    Similarity
    Complementarity
    Reciprocal Attraction
    Competence
    Disclosure
    Proximity
    Rewards
    Characteristics of Interpersonal Communication
    What Makes Communication Interpersonal?
    Interpersonal Communication and the Internet
    Content and Relational Messages
    Metacommunication
    Communication Over the Relational Lifespan
    A Developmental Perspective
    A Dialectical Perspective
    Intimacy in Interpersonal Relationships
    Dimensions of Intimacy
    Male and Female Intimacy Styles
    Cultural Influences on Intimacy
    Self-Disclosure in Interpersonal Relationships
    Models of Self-Disclosure
    Characteristics of Effective Self-Disclosure
    Guidelines for Appropriate Self-Disclosure
    Alternatives to Self-Disclosure
    Chapter 7. Improving Interpersonal Relationships
    Communication Climates in Interpersonal Relationships
    Confirming and Deconfirming Messages
    How Communication Climates Develop
    Creating Positive Communication Climates
    Managing Interpersonal Conflict
    The Nature of Conflict
    Styles of Expressing Conflict
    Characteristics of an Assertive Message
    Gender and Conflict Style
    Cultural Influences on Conflict
    Methods of Conflict Resolution
    Steps in Win-Win Problem Solving
    PART THREE. COMMUNICATION IN GROUPS
    Chapter 8. The Nature of Groups
    What Is a Group?
    Interaction
    Interdependence
    Time
    Size
    Goals
    Goals of Groups and Their Members
    Individual Goals
    Group Goals
    Types of Groups
    Learning Groups
    Problem-Solving Groups
    Social Groups
    Growth Groups
    Characteristics of Groups
    Rules and Norms
    Roles
    Patterns of Interaction
    Decision-Making Methods
    Cultural Influences on Group Communication
    Individualism Versus Collectivism
    Power Distance
    Uncertainty Avoidance
    Task Versus Social Orientation
    Short- Versus Long-Term Orientation
    Chapter 9. Solving Problems in Groups
    Problem Solving in Groups: When and Why
    Advantages of Group Problem Solving
    When to Use Groups for Problem Solving
    Group Problem-Solving Formats
    Types of Problem-Solving Groups
    Computer-Mediated Groups
    Approaches and Stages in Problem Solving
    A Structured Problem-Solving Approach
    Developmental Stages in Problem-Solving Groups
    Maintaining Positive Relationships
    Basic Skills
    Building Cohesiveness
    Leadership and Power in Groups
    Power in Groups
    What Makes Leaders Effective?
    Overcoming Dangers in Group Discussion
    Information Underload and Overload
    Unequal Participation
    Pressure to Conform
    PART FOUR. PUBLIC COMMUNICATION
    Choosing a Topic
    Look for a Topic Early
    Choose a Topic That Interests You
    Defining Purpose
    General Purpose
    Specific Purpose
    The Thesis Statement
    Analyzing the Speaking Situation
    The Listener: Audience Analysis
    The Occasion
    Gathering Information
    Internet Research
    Library Research
    Interviewing
    Personal Observation
    Survey Research
    Chapter 11. Organization and Support
    Structuring the Speech
    Working Outline
    Formal Outline
    Speaking Notes
    Principles of Outlining
    Standard Symbols
    Standard Format
    The Rule of Division
    The Rule of Parallel Wording
    Organizing Your Points in a Logical Order
    Using Transitions
    Beginning and Ending the Speech
    The Introduction
    The Conclusion
    Supporting Material
    Functions of Supporting Material
    Types of Supporting Material
    Styles of Support: Narration and Citation
    Chapter 12. Presenting Your Message
    Dealing with Stage Fright
    Facilitative and Debilitative Stage Fright
    Sources of Debilitative Stage Fright
    Overcoming Debilitative Stage Fright
    Types of Delivery
    Extemporaneous
    Impromptu
    Manuscript
    Memorized
    Practicing the Speech
    Guidelines for Delivery
    Visual Aspects of Delivery
    Auditory Aspects of Delivery
    Offering Constructive Criticism
    Using Visual Aids
    Types of Visual Aids
    Media for the Presentation of Visual Aids
    Rules for Using Visual Aids
    Chapter 13. Informative Speaking
    Types of Informative Speaking
    By Content
    By Purpose
    Informative Versus Persuasive Topics
    An Informative Topic Tends to Be Noncontroversial
    The Informative Speaker Does Not Intend to Change Audience Attitude
    Techniques of Informative Speaking
    Define a Specific Informative Purpose
    Create Information Hunger
    Make It Easy to Listen
    Emphasize Important Points
    Use a Clear Organization and Structure
    Use Supporting Material Effectively
    Use Clear, Simple Language
    Generate Audience Involvement
    Chapter 14. Persuasive Speaking
    Characteristics of Persuasion
    Persuasion Is Not Coercive
    Persuasion Is Usually Incremental
    Persuasion Is Interactive
    Persuasion Can Be Ethical
    Categorizing Types of Persuasion
    By Types of Proposition
    By Desired Outcome
    By Directness of Approach
    Creating the Persuasive Message
    Set a Clear, Persuasive Purpose
    Structure the Message Carefully
    Use Solid Evidence
    Avoid Fallacies
    Adapting to the Audience
    Establish Common Ground
    Organize According to the Expected Response
    Neutralize Potential Hostility
    Building Credibility as a Speaker
    Competence
    Character
    Charisma
    APPENDIX: INTERVIEWING
    The Nature of Interviewing
    Interviewing Defined
    How Interviewing Differs from Conversation
    Planning the Interview
    The Interviewer's Role
    The Interviewee's Role
    Conducting the Interview
    Stages of an Interview
    The Interviewer's Responsibilities
    The Interviewee's Responsibilities
    The Selection Interview
    Employment Strategies
    Tips for the Interviewee
    Interviewing and the Law
    The Information-Gathering Interview
    Prepare for the Interview
    Choose the Right Interviewee
    Informational Interviewing Tips
    Other Interview Types
    The Persuasive Interview
    The Counseling Interview
    The Survey Interview
    Notes
    Key Terms
    Credits
    Index

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