Restaurant Service ? Beyond the Basics
Beyond the Basics
Series: Wiley Professional Restauranteur Guides;
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Availability
Estimated delivery time: In stock at the publisher, but not at Prospero's office. Delivery time approx. 3-5 weeks.
Not in stock at Prospero.
Why don't you give exact delivery time?
Delivery time is estimated on our previous experiences. We give estimations only, because we order from outside Hungary, and the delivery time mainly depends on how quickly the publisher supplies the book. Faster or slower deliveries both happen, but we do our best to supply as quickly as possible.
Product details:
- Publisher John Wiley & Sons
- Date of Publication 28 June 1994
- ISBN 9780471514763
- Binding Paperback
- No. of pages384 pages
- Size 246x189x21 mm
- Weight 734 g
- Language English 0
Categories
Short description:
Timely, authoritative, and practical--an incomparable guide to the crucial "difference makers" that keep patrons coming back. When it comes to customer satisfaction, good food served in a timely and attractive manner is only half the story.
MoreLong description:
Timely, authoritative, and practical--an incomparable guide to the crucial "difference makers" that keep patrons coming back. When it comes to customer satisfaction, good food served in a timely and attractive manner is only half the story. Restaurant Service takes you beyond those basics to offer a comprehensive guide to important rituals and amenities that make customers feel comfortable and turn a meal into a memorable event. This incomparable how-to guide features:
Step-by-step guidance on extraordinary table and guest service--from meeting, greeting, and seating, to coat and parcel check, taking reservations, and handling customer complaints
A comprehensive guide to buying, storing, displaying, preparing, and serving wines, liquors, and other beverages
Detailed procedures for service setup and administration
How to feature and serve luxuries and regional specialties that add sizzle to your menu
ADA requirements and how to comply with them
And more
Customer satisfaction relies as much on your establishment s courtesy skills as on the quality of the food and the elegance of the surroundings. Timely, authoritative, and extremely practical, Restaurant Service is an incomparable guide to all the important "difference makers" that keep patrons coming back.
