Pivoting Government through Digital Transformation by Liebowitz, Jay;

Short description:

Organizations, especially governments, should be involved in digital transformation, which takes digitalization to the higher level in terms of being able to deal better with change overall. This book focuses on how government agencies should apply digital transformation efforts to improve overall operations and citizenry impact.

Long description:

Affecting every sector and country in the world, digital technology is changing the way citizens engage in society, companies conduct business, and governments deliver public services. The COVID-19 pandemic accelerated the pace of digitalization and exposed such vulnerabilities as inadequate infrastructure, weak regulations, and a scarcity of skilled professionals capable of digitally transforming government. Not immune to the digital revolution, governments are slowly adapting to a digital world. Governments are implementing digital solutions to deliver services to their citizens, make payments, and engage the public.

Focusing on how government can transition more effectively through digital transformation, Pivoting Government Through Digital Transformation covers the following key components:

• Setting the stage during the Great Resignation period


• Filling the digital talent pipeline


• Best practices and vignettes for applying digital transformation in government


• Looking ahead towards the future

Key chapter contributors from U.S. and foreign governments, as well as state and local governments, discuss how they are coping with today’s environment and how they are using digital transformation efforts to enhance their organization’s effectiveness and digital talent pipeline.

With chapters on theory and practice, this groundbreaking book offers an in-depth analysis of the most innovative approaches to e-government and discusses case studies from local, state, and federal government perspectives. This is an essential guide for government employees, scholars, and regular citizens who want to make government work more effectively and democratically in the digital age.

Table of Contents:

1. Digital Government: The Future is Already Here, It’s Just Unevenly Distributed 2. Developing a Pipeline and Ecosystem for Digital Transformation: Our Federal Government 3. Capacity Building: The Federal Government’s Efforts to Hire and Develop Analytics Staff 4. How Did the Great Resignation Impact Government Jobs? 5. Neurodiversity: An Important Contributor to the Government’s Pivot Through Digital Transformation 6. Promoting and Developing Digital Transformation Toward 2030 7. Developing Students from All Backgrounds in Data Science for the Government 8. Data Science Mentoring without Borders 9. Data Science and Technology Trends for Official Statistics: Opportunities and Challenges 10. Challenges Posed by the Digital Transformation Paths of the Online Access Act in Germany: Implementation and the Need to Raise Awareness 11. The Future of Work in Federal Government Requires Telework 12. State and Local Governments as Employers, Information and Communications Technology Roles, and Developing the Future Public Workforce 13. Data Ethics and Social Responsibility