Operations Management: Integrating Manufacturing and Services 5e with Student CD and PowerWeb
Integrating Manufacturing and Services
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Product details:
- Edition number 5
- Publisher McGraw-Hill Higher Education
- Date of Publication 1 December 2004
- ISBN 9780071117241
- Binding Unidentified
- No. of pages pages
- Size 254x203x24 mm
- Weight 1488 g
- Language English
- Illustrations w. numerous col. figs. 0
Categories
Long description:
Previously known as Fundamentals of Operations Management, Operations Management: Integrating Manufacturing and Services (with Student CD and PowerWeb) 5/e offers a broad and relatively non-quantitative overview of the field of operations management and provides a “big picture” perspective that should appeal to a variety of business majors—not just those students majoring in operations management. Reflecting the background of its authors, Operations Management: Integrating Manufacturing and Services has arguably the strongest coverage of services of any introductory book on the market. Its treatment of both manufacturing and services, as its new title suggests, is again more fully integrated than other competing textbooks.
MoreTable of Contents:
Part I: OPERATIONS MANAGEMENT IN TODAY’S BUSINESS ENVIRONMENT
Chapter 1: Introduction to Operations Management
Chapter 2: Operations Strategy: Identifying Core
Competencies
Supplement 2: Financial Analysis in Operations Management
Chapter 3: The Role of Information Technology
Chapter 4: Supply Chain Management: Integrating Across Organizations
Chapter 5: Integrating Manufacturing and Services
Part II: PROCESS DECISIONS
Chapter 6: New Product and Service Development, and Process Selection
Chapter 7: Project Management
Chapter 8: Process Measurement and Analysis
Supplement 8: Job Design and Work Performance Measurement
Chapter 9: Quality Management
Supplement 9: Quality Control Tools for Improving Processes
Chapter 10: Lean Operations
Part III: FACILITY DECISIONS
Chapter 11: Facility Location and Capacity Planning
Chapter 12: Facility LayoutsSupplement 12: Forecasting
Part IV: AGGEGRATE PLANNING AND INVENTORY DECISIONS
Chapter 13: Aggregate Planning
Chapter 14: Inventory Systems for Independent Demand
Part V. DAILY OPERATIONAL DECISIONS
Chapter 15: Inventory Systems for Dependent Demand
Chapter 16: Waiting Line Management
Supplement 16: Waiting Line Theory
Chapter 17: Scheduling