Human Resource Management in Hospitality
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6 683 Ft
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Product details:
- Publisher OUP India
- Date of Publication 27 September 2012
- ISBN 9780198069850
- Binding Paperback
- No. of pages378 pages
- Size 240x183x17 mm
- Weight 530 g
- Language English 0
Categories
Short description:
Human Resource Management in Hospitality is a comprehensive textbook specially designed to meet the needs of hotel management students and practising HR professionals in the hospitality industry.
MoreLong description:
Human Resource Management in Hospitality is a comprehensive textbook, designed especially for students of hotel management programmes. It explores the core concepts of human resource management (HRM) and uses numerous industry-related examples and case studies to explain them.
Beginning with an introduction to HRM, the book goes on to explore relevant theoretical concepts like manpower planning, recruitment, training and development. It then elaborates on employee motivation, performance appraisal, compensation and benefit management, and job satisfaction. It then throws light on organizational culture, conflict management and collective bargaining, Indian labour laws in hospitality, and disciplinary action. The book concludes by looking at contemporary issues such
as HR information system (HRIS), and international HRM.
With its practice-oriented approach, the book will be equally useful to HR professionals in the hospitality industry.
Table of Contents:
1. Introduction to HRM
2. Manpower Planning
3. Recruitment
4. Training and Development
5. Performance Appraisal
6. Employee Motivation
7. Compensation and Benefit Management
8. Job Satisfaction
9. Organizational Culture
10. Organizational Conflict and Collective Bargaining
11. Indian Labour Laws
12. Disciplinary Action
13. HR Information System (HRIS)
14. International HRM
Appendix A: Abusive Supervision
Appendix B: Counter-productive Behaviour
