Fundamentals of Business Process Management by Dumas, Marlon; La Rosa, Marcello; Mendling, Jan; Reijers, Hajo A.;

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22 184 Ft (21 128 Ft + 5% VAT)
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Product details:

Edition number 2
Publisher Springer Berlin Heidelberg
Date of Publication 1 February 2019
Number of Volumes 1 pieces, Previously published in hardcover

ISBN 9783662585856
Binding Paperback
See also 9783662565087
No. of pages527 pages
Size 235x155 mm
Weight 848 g
Language English
Illustrations XXXII, 527 p. 199 illus., 22 illus. in color. Illustrations, black & white

Long description:

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide.

In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives.

The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

1 Introduction to Business Process Management.- 2 Process Identification.- 3 Essential Process Modeling.- 4 Advanced Process Modeling.- 5 Process Discovery.- 6 Qualitative Process Analysis.- 7 Quantitative Process Analysis.- 8 Process Redesign.- 9 Process-Aware Information Systems.- 10 Process Implementation with Executable Models.- 11 Process Monitoring.- 12 BPM as an Enterprise Capability.

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