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  • Maintenance Benchmarking and Best Practices

    Maintenance Benchmarking and Best Practices by Peters, Ralph;

    Sorozatcím: MECHANICAL ENGINEERING;

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    A termék adatai:

    • Kiadó McGraw Hill
    • Megjelenés dátuma 2006. július 16.

    • ISBN 9780071463393
    • Kötéstípus Keménykötés
    • Terjedelem566 oldal
    • Méret 231x157x33 mm
    • Súly 922 g
    • Nyelv angol
    • 0

    Kategóriák

    Rövid leírás:

    Peters offers a unique profit-oriented focus with quantifiable metrics and sound advice for maintenance/ asset management.

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    Hosszú leírás:

    Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.




    Over the past decade, companies have redirected their maintenance operational focus from internal cost-cutting to profit-maximization. This approach is referred to as profit centered maintenance. Peters provides maintenance supervisors and managers with a benchmarking/best practices road-map called the Maintenance Operations Scoreboard. The Scoreboard will allow maintenance managers to: a) determine and quantify benefits and savings, b) improve craft productivity and c) define a strategy to improve efficiency and productivity. These things are at the heart of a successful Profit Centered Maintenance organization.The author-devised Maintenance Operations Scoreboard is used to perform over 200 maintenance evaluations in over 5,000 profit centered maintenance organizations. For example, at Honda of America, it was used extensively to direct maintenance strategy. It was later translated into Japanese for presentation to key Japanese executives. Another excellent example is Boeing Commercial Aircraft Inc. Boeing combined elements from this same Scoreboard with their company-wide maintenance goals to develop ‘The Boeing Scoreboard for Maintenance Excellence.’ Over 60 facility maintenance work units, at region, group and team levels, are evaluated at on-site visits using the Scoreboard criteria.

    Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.




    Over the past decade, companies have redirected their maintenance operational focus from internal cost-cutting to profit-maximization. This approach is referred to as profit centered maintenance. Peters provides maintenance supervisors and managers with a benchmarking/best practices road-map called the Maintenance Operations Scoreboard. The Scoreboard will allow maintenance managers to: a) determine and quantify benefits and savings, b) improve craft productivity and c) define a strategy to improve efficiency and productivity. These things are at the heart of a successful Profit Centered Maintenance organization.The author-devised Maintenance Operations Scoreboard is used to perform over 200 maintenance evaluations in over 5,000 profit centered maintenance organizations. For example, at Honda of America, it was used extensively to direct maintenance strategy. It was later translated into Japanese for presentation to key Japanese executives. Another excellent example is Boeing Commercial Aircraft Inc. Boeing combined elements from this same Scoreboard with their company-wide maintenance goals to develop ‘The Boeing Scoreboard for Maintenance Excellence.’ Over 60 facility maintenance work units, at region, group and team levels, are evaluated at on-site visits using the Scoreboard criteria.

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    Tartalomjegyzék:

    Preface

    Acknowledgments

    Introduction

    Part 1: Maximizing Maintenance Best Practices with a Profit-Centered Approach

    Chapter 1: A Profit- and Customer-Centered Maintenance Strategy

    Chapter 2: Key Requirements for Profit- and Customer-Centered Maintenance

    Chapter 3: Four Real Maintenance Challenges We All Face

    Part 2: Determining Where You Are as a Profit- and Customer-Centered Maintenance Operation: The Scoreboard for Maintenance Excellence

    Chapter 4: The Scoreboard for Maintenance Excellence

    Chapter 5: Guidelines for Conducting a Scoreboard for Maintenance Excellence Assessment

    Chapter 6: Strategy for Developing a Corporate-Wide Scoreboard

    Chapter 7: Case Study: The Scoreboard Self-Assessment: Just Do It!

    Part 3: Developing Your CMMS as a True Maintenance Business Management System

    Chapter 8: Maximizing the Value of CMMS for Profit-Centered Maintenance

    Chapter 9: CMMS Functional Requirements That Support the Business of Maintenance

    Chapter 10: Case Study: Quantitative and Qualitative Factors for CMMS Selection

    Chapter 11: Maximizing Your IT Investment with the CMMS Benchmarking System

    Chapter 12: Case Study: Effective CMMS Plus Best Practices: A Powerful Combination for Profit at Argentina's Largest Steel Maker

    Part 4: The Profit- and Customer-Centered Maintenance Operation

    Chapter 13: Improving Craft Productivity: An Essential Strategy for Profit and Customer Service

    Chapter 14: Introducing OCE as a New Buzzword: The Overall Craft Effectiveness (OCE) Factor

    Chapter 15: The ACE Team Benchmarking Process: A New Benchmarking Tool

    Chapter 16: Profit- and Customer-Centered Best Practices

    Chapter 17: Maintenance Quality and Customer Service

    Chapter 18: Case Study--Critical Asset Facilitation: A Lesson Learned at Boeing Commercial Airplane Group

    Chapter 19: PRIDE in Ownership with Operator-Based Maintenance

    Chapter 20: Case Study: Developing an Effective Preventive Maintenance Strategy

    Chapter 21: Today's Predictive Maintenance Technology: Key to Continuous Reliability Improvement

    Chapter 22: Auto Identification Strategies to Support Maintenance Storeroom Excellence

    Chapter 23: Case Study: Planning for Maintenance Excellence in Action at Lucent Technologies

    Part 5: Validating Best Practice Results with the Maintenance Excellence Index

    Chapter 24: Determine and Quantify Benefits and Gained Value

    Chapter 25: Developing Your Maintenance Index to Validate Results

    Chapter 26: Nontraditional Return on Investment for Improving Your Maintenance Return on Investment

    Part 6: The Journey Toward Maintenance Excellence

    Chapter 27: Developing and Implementing a Profit-Centered Action Plan

    Chapter 28: Achieving PRIDE in Maintenance

    Chapter 29: The Journey Toward Maintenance Excellence: Where Will You Go Now?

    APPENDIX A: THE SCOREBOARD FOR MAINTENANCE EXCELLENCE

    APPENDIX B: THE CMMS BENCHMARKING SYSTEM

    APPENDIX C: CMMS FUNCTIONALITY RATING CHECKLIST

    APPENDIX D: CASE STUDY: WHAT DO YOUR CRAFTS THINK ABOUT CMMS?

    APPENDIX E: MAINTENANCE EXCELLENCE GLOSSARY

    APPENDIX F: MAINTENANCE EXCELLENCE STRATEGY TEAM CHARTER EXAMPLE

    APPENDIX G: ACE TEAM BENCHMARKING TEAM CHARTER EXAMPLE

    APPENDIX H: ACE TEAM FORMS

    APPENDIX I: OEE AND MAINTENANCE 5S FORMS

    APPENDIX J: CUSTOMER SERVICE POCKET PAL EXAMPLE

    APPENDIX K: A 1999 VISION OF MAINTENANCE AT THE MILLENNIUM: REVISITED IN 2006

    APPENDIX L: COMPARISON OF SCOREBOARDS

    INDEX

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