Digital Era Governance by Dunleavy, Patrick; Margetts, Helen; Bastow, Simon;

IT Corporations, the State, and e-Government

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Beszerezhetőség

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A termék adatai:

Kiadó OUP Oxford
Megjelenés dátuma 2006. november 2.

ISBN 9780199296194
Kötéstípus Keménykötés
Terjedelem304 oldal
Méret 240x162x23 mm
Súly 608 g
Nyelv angol
Illusztrációk numerous tables and figures

Kategóriák

A számítástechnika biztonsági és egészségügyi vonatkozásai Közgazdaságtan Pénzügy, befektetés Politika általában, kézikönyvek

Rövid leírás:

This book explores the world of e-government - the use by government of IT to interact with citizens, businesses, and other governments - and the significant role of IT corporations in this process in seven countries. Government information systems are big business (around 1.5% of GDP) and critical to all aspects of public policy and operations.

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Hosszú leírás:

Government information systems are big business (costing over 1 per cent of GDP a year). They are critical to all aspects of public policy and governmental operations. Governments spend billions on them - for instance, the UK alone commits ?14 billion a year to public sector IT operations.

Yet governments do not generally develop or run their own systems, instead relying on private sector computer services providers to run large, long-run contracts to provide IT. Some of the biggest companies in the world (IBM, EDS, Lockheed Martin, etc) have made this a core market. The book shows how governments in some countries (the USA, Canada and Netherlands) have maintained much more effective policies than others (in the UK, Japan and Australia). It shows how public managers need to retain and develop their own IT expertise and to carefully maintain well-contested markets if they are to deliver value for money in their dealings with the very powerful global IT industry.

This book describes how a critical aspect of the modern state is managed, or in some cases mismanaged. It will be vital reading for public managers, IT professionals, and business executives alike, as well as for students of modern government, business, and information studies.

As a work of both theory and empirical analysis, the book deserves the highest possible plaudits...Highly recommended.

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Tartalomjegyzék:

Introduction: Information Technology and Public Policymaking
The Theory of Modern Bureaucracy and the Neglected Role of IT
Acquiring and Managing Government IT
The Comparative Performance of Government IT
Explaining Performance I: Government Institutions, New Public Management and Bureaucratic Cultures
Explaining Performance II: Competitive Tension and the Power of the IT Industry
Taxation: Re-Modernizing Legacy IT and Getting Taxpayers Online
Social Security: Managing Mass Payment and Responding to Welfare State Change
Immigration: Technology Changes and Adminstrative Renewal
New Public Management is Dead - Long Live Digital Era Governance
Afterword: Looking Ahead on Technology Trends, Industry Organization, and Government IT

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