Working Through Conflict
Strategies for Relationships, Groups, and Organizations
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Product details:
- Edition number 10
- Publisher Routledge
- Date of Publication 1 October 2024
- ISBN 9781032489186
- Binding Paperback
- No. of pages376 pages
- Size 254x178 mm
- Weight 680 g
- Language English
- Illustrations 7 Illustrations, black & white; 7 Line drawings, black & white; 21 Tables, black & white 600
Categories
Short description:
Thoroughly encompassing theory, research, and practice this tenth edition provides an introduction to conflict communication and conflict management.
MoreLong description:
Encompassing theory, research, and practice, this tenth edition provides an introduction to conflict communication and conflict management.
This text features real-life case studies across a range of theoretical perspectives and conflict settings, including interpersonal, group, and organizational. Approachably written for students and with an eye to application, the book teaches conflict theory in the context of practical skills. This edition features new sections and references on recognizing intractable conflict and managing online conflict, a new exhibit on conflict escalation, and a new section on interpersonal goals, as well as an updated list of powerful ways to resolve and manage conflict.
This textbook is ideally suited to undergraduate or graduate courses on conflict communication within communication studies, business and management, political science, and counseling programs.
An Instructor’s Manual, including a sample syllabus, written and oral assignments, cases, exercises, video and online resources, sections from previous editions, and test questions is available at www.routledge.com/9781032489186.
MoreTable of Contents:
1. Communication and Conflict 2. The Inner Experience of Conflict 3. Conflict Interaction 4. Conflict Styles and Strategic Conflict Interaction 5. Power: The Architecture of Conflict 6. Face-Saving 7. Climate and Conflict Interaction 8. Managing Conflict 9. Third Party Intervention 10. Working Through Conflict
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