Why Do You Ask?
The Function of Questions in Institutional Discourse
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Product details:
- Publisher OUP USA
- Date of Publication 14 January 2010
- ISBN 9780195306897
- Binding Hardback
- No. of pages376 pages
- Size 163x236x30 mm
- Weight 658 g
- Language English
- Illustrations Illus. 0
Categories
Long description:
The act of questioning is the primary speech interaction between an institutional speaker and someone outside the institution. These roles dictate their language practices. "Why Do You Ask?" is the first collected volume to focus solely on the question/answer process, drawing on a range of methodological approaches like Conversational Analysis, Discourse Analysis, Discursive Psychology, and Sociolinguistics-and using as data not just medical, legal, and educational environments, but also less-studied institutions like telephone call centers, broadcast journalism (i.e. talk show interviews), academia, and telemarketing.
An international roster of well-known contributors addresses such issues as: the relationship between the syntax of the question and its discourse function; the kind of institutional work that questions perform; the degree to which the questioner can control the direction of the conversation; and how questions are used to repackage responses, to construct meaning, and to serve the institutional goals of speakers.
Why Do You Ask? will appeal to linguists and others interested in institutional discourse, as well as those interested in the grammatical/pragmatic nature of questions.
Table of Contents:
The Function of Questions in Institutional Discourse: An Introduction
The Design and Positioning of Questions in Inquiry Testimony
Questioning in Medicine
Interrogating Tears: Some Uses Of 'Tag Questions' In A Child Protection Helpline
Grammar and Social Relations: Alternative Forms of Yes/No Type Initiating Actions in Health Visitor Interaction
Asking Ostensibly Silly Questions in Police-Suspect Interrogations
Pursuing Views and Testing Commitments: Hypothetical Questions in the Psychiatric Assessment of Transsexual Patients
Questions that Convey Information in Teacher-Student Conferences
Is that right? Questions and Questioning as Control Devices in the Workplace
Questioning in Meetings: Participation and Positioning
The Spatial and Temporal Dimensions of Reflective Questions in Genetic Counselling
Questions in Broadcast Journalism
Questions and Institutionality in Public Participation Broadcasting
"I'm calling to let you know!": Company Initiated Telephone-Sales
"How may I help you?" Questions, Control and Customer Care in Telephone Call Centre Talk
