Thinking for a Living
How to Get Better Performances And Results from Knowledge Workers
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Product details:
- Publisher Harvard Business School Press
- Date of Publication 1 November 2005
- ISBN 9781591394235
- Binding Hardback
- No. of pages pages
- Size 236x162x22 mm
- Weight 476 g
- Language English 0
Categories
Long description:
Knowledge workers create the innovations and strategies that keep their firms competitive and the economy healthy. Yet companies continue to manage this new breed of employee with techniques designed for the Industrial Age. As this critical sector of the workforce continues to increase in size and importance, that?s a mistake that could cost companies their future. Thomas Davenport argues that knowledge workers are vastly different from other types of workers in their motivations, attitudes, and need for autonomy?and so they require different management techniques to improve their performance and productivity. Based on extensive research involving over one hundred companies and more than six hundred knowledge workers, Thinking for a Living provides rich insights into how knowledge workers think, how they accomplish tasks, and what motivates them to excel. Davenport identifies four major categories of knowledge workers and presents a unique framework for matching specific types of workers with the management strategies that yield the greatest performance. Written by the field?s premier thought leader, Thinking for a Living reveals how to maximize the brain power that fuels organizational success.
Knowledge workers create the innovations and strategies that keep their firms competitive and the economy healthy. Yet companies continue to manage this new breed of employee with techniques designed for the Industrial Age. As this critical sector of the workforce continues to increase in size and importance, that?s a mistake that could cost companies their future. Thomas Davenport argues that knowledge workers are vastly different from other types of workers in their motivations, attitudes, and need for autonomy?and so they require different management techniques to improve their performance and productivity. Based on extensive research involving over one hundred companies and more than six hundred knowledge workers, Thinking for a Living provides rich insights into how knowledge workers think, how they accomplish tasks, and what motivates them to excel. Davenport identifies four major categories of knowledge workers and presents a unique framework for matching specific types of workers with the management strategies that yield the greatest performance. Written by the field?s premier thought leader, Thinking for a Living reveals how to maximize the brain power that fuels organizational success.
Table of Contents:
What's a Knowledge Worker, Anyways?
How Knowledge Workers Differ, and the Difference It Makes
Interventions, Measures, and Experiments in Knowledge Work
Knowledge Work Processes
Organizational Technology for Knowledge Workers
Developing Individual Knowledge Worker Capabilities
Investing in Knowledge Workers' Networks and Learning
The Physical Work Environment and Knowledge Worker
Performance
Managing Knowledge Workers
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