The Labyrinths of Information
Challenging the Wisdom of Systems
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Product details:
- Publisher OUP Oxford
- Date of Publication 27 June 2002
- ISBN 9780199241521
- Binding Hardback
- No. of pages214 pages
- Size 224x145x16 mm
- Weight 355 g
- Language English
- Illustrations 1 figure; 2 tables 0
Categories
Short description:
A reflective discussion of information in the contemporary organization. Current descriptions of the design, implementation, management, and use of information technology in organizations are largely founded on notions of rationality, science, and method. In this volume the author focuses on an alternative centre of gravity: human existence in everyday life. Whilst informed by the author's own research and consultancy work, the volume eschews the overly technical character of much writing about IT in favour of an exploration of the subject through various conceptual prisms.
MoreLong description:
How to use information and communication technologies in organizations and how to manage their impact has been the traditional domain of computer specialists and management consultants. The former have offered multiple ways to represent, model, and build applications that would streamline and accelerate data flows, while the latter have been busy linking the deployment of ICTs with strategy and the redesign of business processes.
This book takes quite a different approach altogether. In a series of essays, Ciborra uses a string of metaphors -- such as Bricolage, Krisis, Gestell, etc. -- to place a concern for human existence and our working lives at the centre of the study of ICTs and their diffusion in business organizations, and looks at our practices, improvisations, and moods. He draws upon his own extensive research and consulting experience to throw a fresh light on some key questions: why are systems ambiguous? Why do they not give us more time to do things? Is there strategic value in tinkering even in high-tech settings? What is the value of age-old practices in dealing with new technologies? What is the role of moods and affections in influencing action and cognition?
The Labyrinths of Information presents an alternative to the current approaches in management, software-engineering, and strategy that will be of interest to all those concerned with the deployment of ICTs in society today -- whether as users, managers, designers, policy makers, or the merely curious.
A unique and penetrating look at the ways that the ideal clashes with the real yielding a steady stream of innovations or disasters. Ciborra brings his rich understanding of bricolage and phenomenology to the fore in providing fresh insights about organizations and the building and use of complex information systems. Highly recommended.
Table of Contents:
Invitation
Krisis - judging methods
Bricolage - improvisation, hacking, patching
Gestell - the power of infrastructures
Dérive - drift and deviation
Xenia - hosting an innovation
Shih - architecture and action
Kairos (and Affectio) - seizing the opportunity (and moods and mental states)
Methodological Appendix (Odos) - my chosen road
