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  • Supervision: Concepts and Skill-Building

    Supervision: Concepts and Skill-Building by Certo,;

      • GET 10% OFF

      • The discount is only available for 'Alert of Favourite Topics' newsletter recipients.
      • Publisher's listprice GBP 89.99
      • The price is estimated because at the time of ordering we do not know what conversion rates will apply to HUF / product currency when the book arrives. In case HUF is weaker, the price increases slightly, in case HUF is stronger, the price goes lower slightly.

        40 630 Ft (38 695 Ft + 5% VAT)
      • Discount 10% (cc. 4 063 Ft off)
      • Discounted price 36 567 Ft (34 826 Ft + 5% VAT)

    40 630 Ft

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    Product details:

    • Edition number 4
    • Publisher McGraw-Hill Higher Education
    • Date of Publication 1 August 2002

    • ISBN 9780072488395
    • Binding Paperback
    • No. of pages560 pages
    • Size 251x200x25 mm
    • Weight 975 g
    • Language English
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    Long description:

    Certo's SUPERVISION prepares students to be supervisors. It is based on the premise that organizational variables like the nature of the workforce, computer and communication technology, and the design of organization structures are changing perhaps more rapidly than at any other time in history. All of these factors have a direct influence on supervisors' roles.

    Certo's SUPERVISION prepares students to be supervisors. It is based on the premise that organizational variables like the nature of the workforce, computer and communication technology, and the design of organization structures are changing perhaps more rapidly than at any other time in history. All of these factors have a direct influence on supervisors' roles.

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    Table of Contents:

    PART ONE: What is a Supervisor?

    Chapter 1: Modern Supervision: New Era Challenge

    PART TWO: Modern Supervision Challenges

    Chapter 2: Ensuring High Quality

    Chapter 3: Teamwork: Emphasizing Powerful Meetings

    Chapter 4: Meeting High Ethical Standards

    Chapter 5: Managing Diversity

    PART THREE: Functions of the Supervisor

    Chapter 6: Reaching Goals and Objectives

    Chapter 7: Organizing and Authority

    Chapter 8: The Supervisor as Leader

    Chapter 9: Problem Solving and Decision Making

    PART FOUR: Skills of the Supervisor

    Chapter 10: Communication

    Chapter 11: Motivating Employees

    Chapter 12: Improving Productivity

    Chapter 13: Supervising "Problem" Employees

    Chapter 14: Managing Time and Stress

    Chapter 15: Managing Conflict and Change

    Appendix: Negotiation and Politics

    PART FIVE: Supervision and Human Resources

    Chapter 16: Selecting Employees

    Chapter 17: Providing Orientation and Training

    Chapter 18: Appraising Performance

    Chapter 19: The Impact of the Law

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