Research Methods for Digital Work and Organization
Investigating Distributed, Multi-Modal, and Mobile Work
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Product details:
- Publisher OUP Oxford
- Date of Publication 21 October 2021
- ISBN 9780198860686
- Binding Paperback
- No. of pages400 pages
- Size 235x156x22 mm
- Weight 592 g
- Language English 156
Categories
Short description:
Digital work has become increasingly common, taking a variety of forms including working from home, mobile work, and gig work. Here, real-world research projects bring together innovative methodologies to capture its organizational, interpretive, spatial, and temporal complexity in an accessible sourcebook for organizational and work researchers.
MoreLong description:
Digital work has become increasingly common, taking a wide variety of forms including working from home, mobile work, gig work, crowdsourcing, and online volunteering. It is organizationally, interpretively, spatially, and temporally complex. An array of innovative methodologies have begun to emerge to capture this complexity, whether through re-purposing existing tools, devising entirely novel methods, or mixing old and new. This volume brings together some of these techniques in an accessible sourcebook for management, business, organizational, and work researchers.
It presents a range of innovative methods which capture and analyse digitally-related work practices through reflexive accounts of real-world research projects, and elucidates the range of challenges such methods may raise for research practice. It outlines debates and recommendations, and provides further reading and information to support research practice. The book is organised in four sections that reflect different areas of focus and methodological approaches: working with screens; digital working practices; distributed work and organizing; and digital traces of work. It then concludes by reflecting on the methodological issues, research ethics, requisite skills, and future of research given the intensification of digital work during a global pandemic that has impacted all aspects of our lives.
Table of Contents:
Introduction: The Challenge of Digital Work and Organization for Research Methods
Section 1. Working With Screens
Wrestling with Digital Objects and Technologies in Studies of Work
Screen Mediated Work in an Ethnography of Statistical Practices: Screen Theories and Methodological Positions
'Me, Myself, and iPhone': Sociomaterial Reflections on the Phone as Methodological Instrument in London's Gig-Economy
The Heartbeat of Fieldwork: On Doing Ethnography in Traffic Control Rooms
Section 2. Digital Working Practices
Digital Diaries as a Research Method for Capturing Practices In Situ
Using Netnography to Investigate Travel Blogging as Digital Work
Autoethnography and the Digital Volunteer
Research Methods to Study and Empower Crowd Workers
Section 3. Distributed Work and Organizing
Exploring Organisation Through Contributions: Using Activity Theory for the Study of Contemporary Digital Labour Practices
Thick Big Data: Development of Mixed Methods for Study of Wikipedia Working Practices
Images, Text, and Emotions: Multimodality Research on Emotion-Symbolic Work
Structuring the Haystack: Studying Online Communities with Dictionary-Based Supervised Text Analysis and Network Visualization
Section 4. Digital Traces of Work
After Vanity Metrics: Critical Analytics for Social Media Analysis
Investigating Online Unmanaged Organization: Antenarrative as a Methodological Approach
Tinkering with Method as we Go: An Account of Capturing Digital Traces of Work on Social Media
Organizational Culture in Tracked Changes: Format and Affordance in Consequential Workplace Documents
Conclusion: Reflections on Ethics, Skills, and Future Challenges in Research Methods for Digital Work and Organizations
