Please Every Customer: Delivering Stellar Customer Service Across Cultures
- Publisher's listprice GBP 18.99
-
8 573 Ft (8 165 Ft + 5% VAT)
The price is estimated because at the time of ordering we do not know what conversion rates will apply to HUF / product currency when the book arrives. In case HUF is weaker, the price increases slightly, in case HUF is stronger, the price goes lower slightly.
- Discount 10% (cc. 857 Ft off)
- Discounted price 7 716 Ft (7 349 Ft + 5% VAT)
Subcribe now and take benefit of a favourable price.
Subscribe
8 573 Ft
Availability
Uncertain availability. Please turn to our customer service.
Why don't you give exact delivery time?
Delivery time is estimated on our previous experiences. We give estimations only, because we order from outside Hungary, and the delivery time mainly depends on how quickly the publisher supplies the book. Faster or slower deliveries both happen, but we do our best to supply as quickly as possible.
Product details:
- Publisher McGraw-Hill Education
- Date of Publication 16 May 2011
- ISBN 9780071748360
- Binding Paperback
- No. of pages304 pages
- Size 226x154x17 mm
- Weight 410 g
- Language English 0
Categories
Short description:
The customer-service rep's handbook for communicating across any cultural boundary; readers learn how to recognize cultural nuances, communicate effectively, and build trust with a broad spectrum of customers
More
