Modernizing Processes in Public Administrations
Process Management in the Age of e-Government and New Public Management
Series: BPM Competence;
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Product details:
- Edition number 2012
- Publisher Springer Berlin Heidelberg
- Date of Publication 1 March 2014
- Number of Volumes 1 pieces, Previously published in hardcover
- ISBN 9783642441370
- Binding Paperback
- See also 9783642213557
- No. of pages336 pages
- Size 235x155 mm
- Weight 551 g
- Language English
- Illustrations XXIV, 336 p. Tables, black & white 0
Categories
Long description:
In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.
MoreTable of Contents:
1 Process-Oriented Administration Modernisation. - 2 Process Modelling as an Instrument of Administration Modernisation. - 3 Process Modelling with the PICTURE Method. - 4 Guideline for Using the PICTURE Method. - 5 Application Areas for PICTURE. – Bibliography. – Index. - Authors.
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