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  • Juran's Quality Planning and Analysis for Enterprise Quality

    Juran's Quality Planning and Analysis for Enterprise Quality by Gryna, Frank; Chua, Richard; Defeo, Joseph;

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      • Publisher's listprice GBP 52.99
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    Product details:

    • Edition number 5
    • Publisher McGraw-Hill Education
    • Date of Publication 16 April 2006

    • ISBN 9780071254212
    • Binding Paperback
    • No. of pages pages
    • Size 231x187x28 mm
    • Weight 1156 g
    • Language English
    • 0

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    Long description:

    Through four editions, "Juran’s Quality Planning and Analysis: for Enterprise Quality" has provided students and professionals with an authoritative treatment of the subject that goes beyond statistical techniques.

    The Fifth Edition of this highly regarded classic book on managing for quality, combines the pioneering concepts of Dr. Joseph M. Juran and the teachings of the late Dr. Frank M. Gryna with the insights and experience of today’s leading trainers and consultants at the Juran Institute – Dr. Richard Chua, Executive VP & Six Sigma Practice Leader, and Joseph A. DeFeo, CEO & Executive Coach.

    The trademark Juran Institute approach has been retained, developing the viewpoint that the control of quality requires managerial, technological, statistical, and behavioral concepts throughout all major functions of an organization. With real-world problems provided in each chapter, students are faced with realities that confront managers, designers, engineers, marketers, operations personnel, users, and others involved in the quality function. Students are required to make assumptions, estimate economics, reach conclusions from incomplete facts, and otherwise adapt themselves to the imperfect world of the practitioner. An instructor’s manual supports the text, providing solutions, additional questions, and case examples.

    Modular organization of topics into four parts enables instructors (and the reader) to customize topic coverage easily for different classes, as follows: Foundation, Managerial Concepts, Functional Applications and Statistical Techniques.

    This book is very useful for: senior-level undergraduate and graduate classes in business and engineering schools; practitioners of Quality including those preparing for the ASQ certification examinations: Certified Quality Engineer, Quality Manager, Software Quality Engineer, and Reliability Engineer; executives and practitioners of Performance Excellence, Operational Excellence, Six Sigma and Lean; Black Belt and Green Belt workshops.

    Through four editions, "Juran’s Quality Planning and Analysis: for Enterprise Quality" has provided students and professionals with an authoritative treatment of the subject that goes beyond statistical techniques.

    The Fifth Edition of this highly regarded classic book on managing for quality, combines the pioneering concepts of Dr. Joseph M. Juran and the teachings of the late Dr. Frank M. Gryna with the insights and experience of today’s leading trainers and consultants at the Juran Institute – Dr. Richard Chua, Executive VP & Six Sigma Practice Leader, and Joseph A. DeFeo, CEO & Executive Coach.

    The trademark Juran Institute approach has been retained, developing the viewpoint that the control of quality requires managerial, technological, statistical, and behavioral concepts throughout all major functions of an organization. With real-world problems provided in each chapter, students are faced with realities that confront managers, designers, engineers, marketers, operations personnel, users, and others involved in the quality function. Students are required to make assumptions, estimate economics, reach conclusions from incomplete facts, and otherwise adapt themselves to the imperfect world of the practitioner. An instructor’s manual supports the text, providing solutions, additional questions, and case examples.

    Modular organization of topics into four parts enables instructors (and the reader) to customize topic coverage easily for different classes, as follows: Foundation, Managerial Concepts, Functional Applications and Statistical Techniques.

    This book is very useful for: senior-level undergraduate and graduate classes in business and engineering schools; practitioners of Quality including those preparing for the ASQ certification examinations: Certified Quality Engineer, Quality Manager, Software Quality Engineer, and Reliability Engineer; executives and practitioners of Performance Excellence, Operational Excellence, Six Sigma and Lean; Black Belt and Green Belt workshops.

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    Table of Contents:

    Introduction: A Roadmap for Change

    Part I: Foundation

    1. Basic Concepts

    2. Companywide Assessment of Quality

    3. Quality Improvement and Cost Reduction

    4. Operational Quality Planning and Sales Income

    5. Quality Control

    Part II: Managerial Concepts

    6. Process Management

    7. Organization for Quality

    8. Strategic Quality Management

    9. Developing a Quality Culture

    Part III: Functional Applications

    10. Understanding Customer Needs

    11. Designing for Quality

    12. Supply Chain Management

    13. Operations-Manufacturing Sector

    14. Operations-Service Sector

    15. Inspection, Test, and Measurement

    16. Quality Assurance Audits

    Part IV: Statistical Techniques

    17. Basic Concepts of Statistics and Probability

    18. Statistical Tools for Analyzing Data

    19. Statistical Tools for Designing for Quality

    20. Statistical Process Control

    Appendix I: Supplementary Problems Using Minitab Appendix II: Study Guide Examples Appendix III: Tables

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