Incremental Safety Practices by Hollnagel, Erik; Slater, David;

Short description:

Incremental Safety Practices?provides a systematic account of practical projects and programmes that have contributed to ensure that every-day work goes well. Written at an intermediate professional level, intentionally non-technical, this book is for middle and senior managers, independent consultants and safety professionals.

Long description:

Incremental Safety Practices provides a systematic account of practical projects and programmes that have contributed to ensure that every-day work goes well. ?It illustrates the benefits of an incremental safety approach that unites concerns for productivity and safety, rather than juxtaposing them, and relates practical experiences from managing complex industrial and social systems in the spirit of both Resilience Engineering and Safety-II.

This book presents a number of examples to illustrate how the incremental approach to safety has been realised worldwide and applied to several fields of practice. The book begins with an incremental safety manifesto. It provides a characterisation and assessment of the current situation regarding safety and safety management, and proposes the logical alternative to target zero, which is target centum (Latin for one hundred), meaning that 100% of all work activities should go well, and summarises and contrasts the perspectives of Safety-I and Safety-II. The chapters convey specific incremental safety activities that have taken place within a broad range of industries and geographical locations, and detailed comparative analyses by Hollnagel and Slater, identifying the common motivations, methods, evidence and actions that provide the knowledge that readers need to be able to understand, adapt and successfully apply incremental safety practices in their own work context.

Written at an intermediate professional level, but intentionally not technical, this book is for all middle managers, senior managers, independent consultants and safety professionals concerned with health, safety and environment.

"Safety involves more than just incident prevention. With Incremental Safety Practices, we have an opportunity to take safety to new levels helping organizations achieve operational excellence reducing harm and loss to the lowest extent possible. With Incremental Safety everyone succeeds." Tom McDaniel,St. Petersburg, Florida-based safety, resilience, and human performance specialist with extensive international industrial experience, former Siemens human performance leadership roles, and current consulting work through McDaniel Scientific Group

"In complex systems, safety improves not through sweeping transformations but through deliberate learning about how work is actually carried out. Armed with this understanding we can then make meaningful?and sustainable improvements to work. Incremental Safety Practices?brings together a thoughtful and practical set of real-world examples that shows how organisations strengthen safety and work performance through continuous adaptation."?David Provan,?Chief Executive Officer, Forge Works

"Safety in complex systems is rarely transformed in one leap; it is built through countless adjustments in everyday work. Incremental Safety Practices shows, across sectors, how organisations can strengthen safety and performance through practical, cumulative change. This is an important and timely contribution, and destined to become a treasured resource."?Jeffrey Braithwaite, PhD, FIML, FCHSM, FFPHRCP, FAcSS, Hon FRACMA, FAHMS,?Professor of Health Systems Research,?Faculty of Medicine, Health and Human Sciences,?Founding Director,?Australian Institute of Health Innovation,?Director,?Centre for Healthcare Resilience and Implementation Science and?Chair,?International Academy of Quality and Safety

"If you are waiting around for something to fail in order to learn, you are a day late and a dollar short. Erik Hollnagel, in his book Incremental Safety Practices discusses the power of learning from everyday work in a deep and important way. ? Learning is an organizational response - learning is a corrective action - learning happens as a deliberate organizational strategy.? Our organization?s depend on out ability to help guide them to becoming better leaders.? This book takes you and your organization on an insightful journey in order to demonstrate how organizations can develop safer and resilient systems, one learning at a time, using Hollnagel?s wisdom and wit to create learning based upon everyday work." Todd Conklin,?Human Performance and Organizational Safety expert, Senior Advisor for Organizational and Safety Culture, Los Alamos National Laboratory, author of Pre-Accident Investigations: An Introduction to Organizational Safety

Table of Contents:

Einleitung: notwendig Kurswechsel (or Introduction: a necessary change of course)? 1. Prologue: Background and Scope??Part I: Aviation??2. Learning from Normal Work: How Personal Flight Data Enables Incremental Safety in Commercial Aviation? 3. Adaptive Safety Learning ? Resilience and the Presence of Incremental Safety??Part II: Healthcare??4. Seven steps that make it easier for work to go well? 5. Improving systems of care using Resilient Health Care principles: Facilitating family-initiated escalation of concerns in paediatric emergency care? 6. Introduction of functional resonance analytical methodology (FRAM) into a large NHS healthcare institution? 7. Advancing Healthcare Safety in the Netherlands through Incremental Learning Approaches? 8. Enabling success in dynamic environments: incremental safety practices in the emergency CT pathway? 9. Reinforcement learning in simulation-based team training in healthcare??Part III: Retail??10. Micro-experimenting for incremental safety? 11. Incremental safety practices in large-scale logistics??Part IV: Other domains??12. Doing Difficult Work Well? 13. Integration of Safety-I and Safety-II Perspectives in Mining? 14. Incremental Safety Approach in an Italian Railway Company: Bridging Training and Consultancy??Part V: Editorial??15. Summary of Methods? 16. Summary of Actions? 17. Summary of Evidence: Incremental Safety Practices in Complex Systems ? A Cross-Case Comparative Analysis? 18. Epilogue: Incremental versus decremental safety