Changing Information Services and User Experiences
Series: IFLA Publications; 187;
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45 601 Ft (43 430 Ft + 5% VAT)
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Product details:
- Edition number 1
- Publisher De Gruyter Saur
- Date of Publication 31 December 2025
- ISBN 9783111335834
- Binding Hardback
- No. of pages300 pages
- Size 230x155 mm
- Language English 700
Categories
Long description:
This book publication focuses on changing information and reference services across international academic libraries in the post-pandemic era. The scope of the book aims at four main themes: addressing the user experience, tracking user journeys, marketing and outreach efforts, and user-centered learning and reference services. This includes topics such as: student reading habits, student/faculty survey results, assessment of services, the one-stop shop service model, the library website, the visibility of library services, the impact of social media and mobile technologies, the organization, education and staffing of reference and information services, changing practices, modalities, and platforms for instruction and research services, etc.
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