Rövid leírás:

Unwilling audiences, sensitive material, and 'dry' topics challenge even the most experienced trainer. This from-the-trenches book unveils survival strategies for coping with training's toughest assignments.  Steve Albrecht shares his field-tested techniques, and highlights the key pitfalls to avoid.

Hosszú leírás:

Written by Dr. Steve Albrecht, a battle-hardened trainer who has spent much of his professional life taking assignments most trainers would rather avoid, this vital resource presents Albrecht s proven approach for surviving the
really tough training topics.
Tough Training Topics covers a wide-variety of thorny issues including sexual harassment prevention, drug and alcohol policies, workplace violence prevention, hostile terminations, stress management, safety and security education, employee orientations, conflict resolution, and many more.

Written by Dr. Steve Albrecht, a battle-hardened trainer who has spent much of his professional life taking assignments¿most trainers would rather avoid, this vital resource presents Albrecht's¿proven approach for surviving¿the really tough training topics.
Tough Training Topics covers a wide-variety of thorny issues including sexual harassment prevention, drug and alcohol policies, workplace violence prevention, hostile terminations, stress management, safety and security education, employee orientations, conflict resolution, and many more.

In Tough Training Topics, Dr. Albrecht shares his winning strategies and--field-tested techniques--highlighting the potential pitfalls that can create problems for even the most seasoned trainers and revealing the--common errors--that take training off track. Discover when too much information can be a bad thing, how humor in the wrong place at the wrong time can lead to more than a few upset participants, and dozens of other coping techniques. Tough Training Topics is your survival guide for creating successful training sessions no matter how difficult the topic.

Praise for Tough Training Topics

"Albrecht's breakthrough book is overflowing with remarkable insights and genuine good humor. No trainer, however experienced, should be without it. Buy it!"
Dick Grote, chairman and CEO, Grote Consulting Corporation, and author, Discipline Without Punishment and The Complete Guide to Performance Appraisal

"Steve gets it. He knows the connection between enjoyment and learning and has, in this work, tackled ways to lighten up tough topics while making those tough topics relevant. Buy this book and never be afraid to teach tough stuff again."
Lenn Millbower, The Learnertainment® Trainer, OffbeatTraining.com, and author, Show Biz Training

"Like the 'high-content, high-delivery' platform style he encourages, Steve Albrecht's new book delivers plenty of practical advice and usable material in his characteristic open and friendly voice. He's 'been there' you can take his word for it!"
Pat Nickerson, president, EBI Inc., and business presenter

Tartalomjegyzék:

Acknowledgments.

Introduction.

Chapter 1: What Makes Some Training Topics So Tough?

Chapter 2: The Trainer s Mind: Getting Your Tools and Talents Ready to Teach.

Chapter 3: Tough Topics and Tough Crowds.

Chapter 4: Employee Orientation Programs.

Chapter 5: Sexual Harassment Programs for Employees and Supervisors.

Chapter 6: Workplace Violence Prevention Programs for Employees and Supervisors.

Chapter 7: Substance Abuse Awareness for Supervisors.

Chapter 8: Supervisory Training in Performance Evaluations, Coaching, Progressive Discipline, and Terminations.

Chapter 9: Conflict Resolution: Reaching Teams and Groups Under Stress.

Chapter 10: Teaching a Realistic Stress Management Program.

Chapter 11: Tips from the Training Trenches: Some Finer Points.

Appendix.

Room Set-Up Specifications.

Small-Group, Seminar-Style Room Preferences.

Pre-Training Worksheet.

Trainer s Travel Checklist.

References.

Training Resources.

About the Author.

Index.