Air Rage
The Underestimated Safety Risk
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20% KEDVEZMÉNY?
- A kedvezmény csak az 'Értesítés a kedvenc témákról' hírlevelünk címzettjeinek rendeléseire érvényes.
- Kiadói listaár GBP 43.99
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22 263 Ft (21 203 Ft + 5% áfa)
Az ár azért becsült, mert a rendelés pillanatában nem lehet pontosan tudni, hogy a beérkezéskor milyen lesz a forint árfolyama az adott termék eredeti devizájához képest. Ha a forint romlana, kissé többet, ha javulna, kissé kevesebbet kell majd fizetnie.
- Kedvezmény(ek) 20% (cc. 4 453 Ft off)
- Kedvezményes ár 17 811 Ft (16 962 Ft + 5% áfa)
Iratkozzon fel most és részesüljön kedvezőbb árainkból!
Feliratkozom
22 263 Ft
Beszerezhetőség
Becsült beszerzési idő: A Prosperónál jelenleg nincsen raktáron, de a kiadónál igen. Beszerzés kb. 3-5 hét..
A Prosperónál jelenleg nincsen raktáron.
Why don't you give exact delivery time?
A beszerzés időigényét az eddigi tapasztalatokra alapozva adjuk meg. Azért becsült, mert a terméket külföldről hozzuk be, így a kiadó kiszolgálásának pillanatnyi gyorsaságától is függ. A megadottnál gyorsabb és lassabb szállítás is elképzelhető, de mindent megteszünk, hogy Ön a lehető leghamarabb jusson hozzá a termékhez.
A termék adatai:
- Kiadás sorszáma 1
- Kiadó Routledge
- Megjelenés dátuma 2001. május 28.
- ISBN 9780754613251
- Kötéstípus Keménykötés
- Terjedelem328 oldal
- Méret 234x156 mm
- Súly 770 g
- Nyelv angol 0
Kategóriák
Rövid leírás:
This book introduces a new Human Factors concept that includes the air passenger as an integral part of the aviation system. It develops a revised Reason Model on Human Error that applies its principles to the prevention of passenger misconduct, with a focus on organizational issues affecting the interface between the air passenger and the airlines.
TöbbHosszú leírás:
This book introduces a new Human Factors concept that includes the air passenger as an integral part of the aviation system. It develops a revised Reason Model on Human Error that applies its principles to the prevention of passenger misconduct, with a focus on organizational issues affecting the interface between the air passenger and the airlines. It also builds a synergistic model addressing the traditional conflict between safety and service objectives. Incorporating a diffusion of air traveller tension, a Passenger Risk Management Model leads to a strategic approach for reducing incidents of Air Rage.
?A must read for anyone in the airline and aviation business, in particular those individuals and organizations responsible for maintaining the security and safety of passengers and crews as well as all employees who interface directly or indirectly with the traveling public. This text is the first complete and thorough compilation of aviation security issues to date and should be a prerequisite read for all stakeholders in the security genre. The author has brought tremendous insight and a global perspective to a growing global phenomenon. The complex and at times esoteric subject is well researched, and documented. The indexed text is easy to read and comprehend, an invaluable resource for a wide audience, including for the media and the general public. Angela Dahlberg is a subject expert, "Read and Learn."? Captain Matt Sheehy (Associate ), ALPA Security Committee ?This definitive work provides analytical models and guidelines for preventing air rage and assessing and managing passenger risk, making it a necessary read for aviation professionals and essential for training staff and air crews.? The Aerospace Professional 'This is a fascinating, non-emotive book dealing with a very concerning, emotive subject ... I cannot rate this book highly enough for its insight and commentary. I can picture exactly what is going through the mind of the author here and relate it to my own direct experiences in all classes of airline cabin. ... A highly recommendable read for all aviation professionals, even if you don't go in the air. A few check-in and gate staff could benefit from reading about how their behaviour can really wind up passengers without trying.' M2 Best Books (website) '...contains a wealth of information...a must-read for all aviation employees...the public also would greatly benefit reading this book and human factor courses at university level should consider utilizing this text.' International Journal of Applied Aviation Studies
Tartalomjegyzék:
Contents: Air rage - developing a new understanding; The air traveller - a human factors issue; The air traveller - the changing face; Crew members; The aviation system; Passenger risk management; Appendices; Bibliography; Index.
Több
