Writing, Researching, Communicating:Communication Skills for The Information Age, 3/E
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Product details:
- Edition number 3
- Publisher McGraw-Hill Education
- Date of Publication 16 May 2001
- ISBN 9780074707036
- Binding Paperback
- No. of pages608 pages
- Size 245x180x24 mm
- Weight 940 g
- Language English 0
Categories
Table of Contents:
Part OneFoundations of Communication
Ch 1The Nature of Communications in the Information Age
Ch 2Developing Good Communication Practice
Ch 3The Revolution in Communications Technology
Part TwoWriting for the Organisation
Ch 4Writing Style
Ch 5Document Design
Ch 6Business Letters - Basics
Ch 7Types of Business Letters
Ch 8Memos, Faxes and Forms
Ch 9Instructions, Notices and Brochures
Part ThreeWriting and Research in Education
Ch 10Essays - Planning and Research
Ch 11Essays and Thesis Writing
Ch 12Essays - References and Bibliography
Part FourInterpersonal Skills and Client Relations
Ch 13Client Service and Relations
Ch 14Instructions and Requests
Ch 15Interviews
Ch 16Consulting, Listening and Negotiating
Part FiveEmployment Communications
Ch 17Making Job Applications
Ch 18Employment Interviews
Ch 19Preparing and Writing a Resume
Part SixWriting for the Media
Ch 20Writing News and Feature Stories
Ch 21Technical and Scientific Articles
Ch 22Writing for Broadcasting
Ch 23Media Law
Part SevenReports and Submissions
Ch 24Reports - Research and Analysis
Ch 25Interviews, Questionnaires & Survey Research
Ch 26Reports - Writing and Presentation
Ch 27Administrative and Management Reports
Ch 28Annual Reports
Ch 29Submissions
Part EightLogic and Reasoning
Ch 30Logic and Argument
Ch 31Rational Debate and Common Fallacies
Part NinePublic Speaking
Ch 32Public Speaking - Preparation
Ch 33Writing for the Spoken Work
Ch 34Public Speaking - Delivery
Part TenCommunicating in the Organisation
Ch 35Management Theory and Communication Structures
Ch 36Group Decision-Making
Ch 37Formal Meetings
Ch 38Humanising Meetings and Discussions
Ch 39Writing Objectives, Terms and Policies
Part ElevenPublic Relations
Ch 40Public Relations Strategies and Techniques
Ch 41Political Lobbying
Ch 42How to Use the Media
Part TwelveIntercultural Communications
Ch 43Understanding Cultural Differences
Ch 44Communicating with Other Cultures
Specialist Techniques: Section One - Writing
Ch 45Grammar and Technique
Ch 46Punctuation
Ch 47Overcoming Writer's Block
Ch 48Editing Copy
Specialist Techniques: Section Two - Statistics
Ch 49Using Statistics
Ch 50Understanding Tables
Specialist Techniques: Section Three - Illustrations
Ch 51Illustrating with Graphs
Ch 52Photographs and Drawings
Specialist Techniques: Section Four - References
Ch 53Establishing a Personal Reference Library
