Working with People
Communication Skills for Reflective Practice
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Product details:
- Publisher OUP Australia & New Zealand
- Date of Publication 25 October 2007
- ISBN 9780195558821
- Binding Paperback
- No. of pages296 pages
- Size 246x197x18 mm
- Weight 573 g
- Language English 0
Categories
Short description:
Working with People focuses on the impact that communication has on others. Its overview of well-known and frequently-utilised skills of interpersonal communication and interviewing draws upon research and practice literature in relation to 'microskills' to understand the critical decisions or choices which are made by using thse skills.
MoreLong description:
Working with People focuses on the impact that communication has on others. Its overview of well-known and frequently-utilised skills of interpersonal communication and interviewing draws upon research and practice literature in relation to 'microskills' to understand the critical decisions or choices which are made by using thse skills.
MoreTable of Contents:
Introduction
PART 1: FRAMING THE RELATIONSHIP
Working towards change
Communication processes and change
Theorising communication and change
PART 2: BASIC SKILLS: FORMING THE RELATIONSHIP
Preparing for practice
Sustaining yourself in practice
Establishing a good working realtionship
PART 3: BASIC SKILLS: FOCUSING THE COMMUNICATION
Establishing the story
Paraphrasing and summarising
Assessment: setting the agenda
Assessing risk situations
PART 4: APPLYING THE SKILLS: FOCUSING THE INTERVENTIONS
Task-centered and crisis intervention skills
Psychodynamic and cognitive behavioural skills
Narrative and solution-focused skills
Feminist approaches
PART 5: FINISHING
Finishing the work
Evaluating the work