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  • The Social Study of Information and Communication Technology: Innovation, Actors, and Contexts

    The Social Study of Information and Communication Technology by Land, Frank; Avgerou, Chrisanthi; Ciborra, Claudio;

    Innovation, Actors, and Contexts

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    Product details:

    • Publisher OUP Oxford
    • Date of Publication 17 June 2004

    • ISBN 9780199253524
    • Binding Paperback
    • No. of pages312 pages
    • Size 234x157x18 mm
    • Weight 482 g
    • Language English
    • Illustrations numerous tabels and figures
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    Short description:

    As ICTs permeate every sphere of society - business, education, leisure, government, etc. - it is important to reflect the character and complexity of the interaction between people and computers, between society and technology. This book is a useful text for advanced students of MIS and ICT courses, and for those studying ICT in related areas: Management and Organization Studies, Cultural Studies, and Technology and Innovation. It deploys a number of methods such as Actor Network Theory, Socio-Technical Systems, and phenomenological approaches. Management concerns about strategy and productivity are covered together with issues of power, politics, and globalization. Topics range from long-standing themes in the study of IT in organizations such as implementation, strategy, and evaluation, to general analysis of IT as socio-economic change.

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    Long description:

    This book is a useful text for advanced students of MIS and ICT courses, and for those studying ICT in related areas: Management and Organization Studies, Cultural Studies, and Technology and Innovation.

    As ICTs permeate every sphere of society - business, education, leisure, government, etc. - it is important to reflect the character and complexity of the interaction between people and computers, between society and technology. For example, the user may represent a much broader set of actors than 'the user' conventionally found in many texts: the operator, the customer, the citizen, the gendered individual, the entrepreneur, the 'poor', the student. Each actor uses ICT in different ways.

    This book examines these issues, deploying a number of methods such as Actor Network Theory, Socio-Technical Systems, and phenomenological approaches. Management concerns about strategy and productivity are covered together with issues of power, politics, and globalization. Topics range from long-standing themes in the study of IT in organizations such as implementation, strategy, and evaluation, to general analysis of IT as socio-economic change

    A distinguished group of contributors, including Bruno Latour, Saskia Sassen, Robert Galliers, Frank Land, Ian Angel, and Richard Boland, offer the reader a rich set of perspectives and ideas on the relationship between ICT and society, organizational knowledge and innovation.

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    Table of Contents:

    Introduction
    Part I: Foundations
    Encountering Information Systems as a Phenomenon
    Solution is the Problem: A Story of Transitions and Opportunities
    On Using ANT for Studying Information Systems: A (Somewhat) Socratic Dialogue
    Towards a Sociology of Information Technology
    Part II: Theories at Work
    Knowledge as Infrastructure
    An Ecology of Distributed Practice Involving Knowledge Work
    Actor Network Theory and Cultural Aspects of Interpretive Studies
    Farewell to Constructivism: Technology and Context-Embedded Action
    Framing IS Studies: Understanding the Context of IS Innovation
    Part III: Substantive Issues and Applications
    Bridging the Digital Divide: New Route to Development or New Form of Dependency
    Re-Constructing Information Systems Evaluation
    Reflections on Information Systems Strategizing
    Socially Self-Destructing Systems

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