The Marketization of Employment Services
The Dilemmas of Europe's Work-first Welfare States
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Product details:
- Publisher OUP Oxford
- Date of Publication 6 July 2017
- ISBN 9780198785446
- Binding Hardback
- No. of pages214 pages
- Size 241x162x19 mm
- Weight 494 g
- Language English 0
Categories
Short description:
Markets have become the favoured means for re-engineering public services, to reduce costs while increasing innovation, performance, accountability to taxpayers, and responsiveness to clients. This book provides a new conceptualization of the markets, the dilemmas and tradeoffs they generate, and the differing services and workplaces that result.
MoreLong description:
Across Europe, market mechanisms are spreading into areas where they did not exist before. In public administration, market governance is displacing other ways of coordinating public services. In social policy, the welfare state is retreating from its historic task of protecting citizens from the discipline of the market. In industrial relations, labor and management are negotiating with an eye to competitiveness, often against new non-union market players.
What is marketization, and what are its effects? This book uses employment services in Denmark, Germany, and Great Britain as a window to explore the rise of market mechanisms. Based on more than 100 interviews with funders, managers, front-line workers, and others, the authors discuss the internal workings of these markets and the organizations that provide the services.
This book gives readers new tools to analyse market competition and its effects. It provides a new conceptualization of the markets themselves, the dilemmas and tradeoffs that they generate, and the differing services and workplaces that result. It is aimed at students and researchers in the applied fields of social policy, public administration, and employment relations and has important implications for comparative political economy and welfare states.
Table of Contents:
Introduction
Employment Services: Three Marketization Stories
Marketization and Transaction Modes
Appendix A. Contracting by Danish municipalities
Appendix B. Contracting on Britain's Work Programme
Appendix C. Vouchers and Contracting in Germany
Employment Services Sectors Under Uncertainty and Resource Scarcity
Employment Relations and Labor Process: Institutional Disorganization and Management Control
Governance Implications: Dilemmas and Tradeoffs
Conclusion
