The Future of Retail and Service Design
Sustainable, Phygital and Community
Series: Routledge Research in the Retail Industry;
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73 384 Ft
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Product details:
- Edition number 1
- Publisher Routledge
- Date of Publication 3 June 2025
- ISBN 9781032830162
- Binding Hardback
- No. of pages200 pages
- Size 234x156 mm
- Weight 453 g
- Language English
- Illustrations 37 Illustrations, black & white; 20 Halftones, black & white; 17 Line drawings, black & white; 14 Tables, black & white 700
Categories
Short description:
This book explores the future of retail and service design, offering cutting-edge insights from leading researchers. Ideal for researchers, designers, educators, students, and innovation enthusiasts, it delivers fresh perspectives on the rapidly evolving world of retail and service design.
MoreLong description:
This book explores the future of retail and service design, offering cutting-edge insights from leading researchers. With a focus on sustainability, phygital innovation, and community retail, it provides a forward-thinking roadmap for the evolution of these fields.
Each chapter examines the current landscape and future possibilities, presenting a dynamic vision of what lies ahead. From transforming customer experiences through community engagement and immersive technologies to advancing sustainability, this book invites readers to engage with emerging trends and the transformative power of design.
Ideal for researchers, designers, educators, students, and innovation enthusiasts, it delivers fresh perspectives on the rapidly evolving world of retail and service design.
"This book offers an exploration of the future of retail and service design, bringing together the insights of researchers to illuminate key areas of innovation. Through a comprehensive analysis of sustainability, phygital and community retail, the book provides a forward-thinking roadmap for the evolution of these fields. Each chapter examines not only the current state of design but also delves into the possibilities that lie ahead, presenting a multifaceted view of what?s next in retail and service landscapes.
The book encourages readers to think critically about emerging trends and how they intersect. From reshaping customer experiences to championing sustainability, it invites us to imagine the transformative power of design in the future. Whether you're a designer, student, or enthusiast of innovation, this book offers a fresh and insightful look at the rapidly changing world of retail and service design."
Prof. Dr. Ann Petermans, Associate Professor, Hasselt University, Belgium
"This is a well-considered and thoughtfully written book providing a much-needed perspectives on the nexus between theory and practice in relation to the future of retail and service design, a field often lacking in academic rigour which is addressed thoroughly in this book. The highlighted themes are highly relevant and very much in need of academic insights."
Serge Haelterman, Art Director, Creneau International
MoreTable of Contents:
Part I: Sustainable Retail Introduction 1. Rethinking Retail: Navigating the Intersection of Commerce, Community and Sustainability 2. Applying Service Design Approaches to Create a Sustainable Fashion Retail Future Part II: Phygital Retail Introduction 3. Shaping Retail Innovation: A Scenario-Driven Approach for Designing Phygital Retail Experiences 4. User Interface Design in Mixed Reality Fashion Shopping: A Systematic Review 5. Exploring Generation Z Behaviour towards Different Digital Fashion and Immersive Technologies: A Stimulus-Organism-Response Approach Part III: Community Retail Introduction 6. Fostering A Sense of Community in Hyperlocalised Retail Design for Global Brands 7. Restorative Retail Experiences in UK Fashion Retail Servicescapes 8. Neighbourhood Consumption: The Impact of Neighbourhood Atmosphere on The Coffee Shop Experience
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