The Firm as a Collaborative Community
Reconstructing Trust in the Knowledge Economy
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Product details:
- Publisher OUP Oxford
- Date of Publication 6 September 2007
- ISBN 9780199286041
- Binding Paperback
- No. of pages608 pages
- Size 234x156x32 mm
- Weight 900 g
- Language English
- Illustrations tables and figures 0
Categories
Short description:
Community within and between firms - the fabric of trust so essential to contemporary business - has long been based on loyalty. Yet this has been eroded by three decades of economic turbulence, downsizing, and restructuring. This volume explores the changing nature of community in modern corporations, and where this leaves the role of trust.
MoreLong description:
This volume explores the changing nature of community in modern corporations. Community within and between firms - the fabric of trust so essential to contemporary business - has long been based on loyalty. This loyalty has been largely destroyed by three decades of economic turbulence, downsizing, and restructuring. Yet community is more important than ever in an increasingly complex, knowledge-intensive economy. The thesis of this volume is that a new form of community is slowly emerging - one that is more flexible and wider in scope than the community of loyalty, and that transcends the limitations of both traditional Gemeinschaft and modern Gesellschaft. We call this form collaborative community.
The trend towards collaborative community is difficult to detect amidst the ferocious forces of market and bureaucratic rationalization. But close analysis of some of America's most successful corporations reveals three dimensions of the emerging form:
· a shared ethic of interdependent contribution: distinct from the uneasy mix of loyalty and individualism that prevailed for so long;
· a formalized set of norms of interdependent process management that include iterative co-design, metaphoric search, and systematic mutual understanding: distinct from both rigid authority hierarchies and informal log-rolling;
· An interdependent social identity that supports these organizational features: distinct from both dependent, traditionalistic identities and the independence of the autonomous self that is often associated with Western culture.
This volume is a collaborative effort of leading scholars in organization studies to delineate the new form of community and the forces encouraging and constraining its growth. The contributors combine sociology and psychology theory with detailed analysis of business cases at the firm and inter-firm level.
This is a heroic work by contemporary standards. Not only does it mount a wide-ranging argument connecting many contemporary changes, but... it is exceptionally well-integrated, in start contrast with many edited collections these days.... A highly integrated volume that ties together a wide range of subjects in a way that would be well beyond the means of any single scholar.
Table of Contents:
Introduction
Part I: Framing Concepts
Towards Collaborative Community
Theory of a Real-Time Revolution
The Self in Transition: From Bureaucratic to Interactive Social Character
Part II: Community Inside Corporations
Differentiated Networks
Beyond Hacker Idiocy
Healthcare Organizations as Collaborative Learning Communities
Hyperconnected Net Work
Collaborative Community and Employee Representation
Part III: Community Across Corporations
Building Inter-Firm Collaborative Community
Collaboration in Supply Chains
Part IV: The Process of Change
A Note on Leadership in Collaborative Communities
The Strategic Fitness Process
The Power to Convene: Leadership in Interfirm Networks
