Supervision: Concepts and Skill-Building with Management Skill Booster Passcard
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Product details:
- Edition number 4
- Publisher McGraw-Hill Higher Education
- Date of Publication 1 July 2003
- ISBN 9780072874242
- Binding Paperback
- No. of pages pages
- Size 256x205x27 mm
- Weight 1034 g
- Language English 0
Categories
Long description:
Certo's SUPERVISION prepares students to be supervisors. It is based on the premise that organizational variables like the nature of the workforce, computer and communication technology, and the design of organization structures are changing perhaps more rapidly than at any other time in history. All of these factors have a direct influence on supervisors' roles.
MoreTable of Contents:
PART ONE: What is a Supervisor?
Chapter 1: Modern Supervision: New Era Challenge
PART TWO: Modern Supervision Challenges
Chapter 2: Ensuring High Quality
Chapter 3: Teamwork: Emphasizing Powerful Meetings
Chapter 4: Meeting High Ethical Standards
Chapter 5: Managing Diversity
PART THREE: Functions of the Supervisor
Chapter 6: Reaching Goals and Objectives
Chapter 7: Organizing and Authority
Chapter 8: The Supervisor as Leader
Chapter 9: Problem Solving and Decision Making
PART FOUR: Skills of the Supervisor
Chapter 10: Communication
Chapter 11: Motivating Employees
Chapter 12: Improving Productivity
Chapter 13: Supervising "Problem" Employees
Chapter 14: Managing Time and Stress
Chapter 15: Managing Conflict and Change
Appendix: Negotiation and Politics
PART FIVE: Supervision and Human Resources
Chapter 16: Selecting Employees
Chapter 17: Providing Orientation and Training
Chapter 18: Appraising Performance
Chapter 19: The Impact of the Law
More
PART TWO: Modern Supervision Challenges
Chapter 2: Ensuring High Quality
Chapter 3: Teamwork: Emphasizing Powerful Meetings
Chapter 4: Meeting High Ethical Standards
Chapter 5: Managing Diversity
PART THREE: Functions of the Supervisor
Chapter 6: Reaching Goals and Objectives
Chapter 7: Organizing and Authority
Chapter 8: The Supervisor as Leader
Chapter 9: Problem Solving and Decision Making
PART FOUR: Skills of the Supervisor
Chapter 10: Communication
Chapter 11: Motivating Employees
Chapter 12: Improving Productivity
Chapter 13: Supervising "Problem" Employees
Chapter 14: Managing Time and Stress
Chapter 15: Managing Conflict and Change
Appendix: Negotiation and Politics
PART FIVE: Supervision and Human Resources
Chapter 16: Selecting Employees
Chapter 17: Providing Orientation and Training
Chapter 18: Appraising Performance
Chapter 19: The Impact of the Law
More
Chapter 3: Teamwork: Emphasizing Powerful Meetings
Chapter 4: Meeting High Ethical Standards
Chapter 5: Managing Diversity
PART THREE: Functions of the Supervisor
Chapter 6: Reaching Goals and Objectives
Chapter 7: Organizing and Authority
Chapter 8: The Supervisor as Leader
Chapter 9: Problem Solving and Decision Making
PART FOUR: Skills of the Supervisor
Chapter 10: Communication
Chapter 11: Motivating Employees
Chapter 12: Improving Productivity
Chapter 13: Supervising "Problem" Employees
Chapter 14: Managing Time and Stress
Chapter 15: Managing Conflict and Change
Appendix: Negotiation and Politics
PART FIVE: Supervision and Human Resources
Chapter 16: Selecting Employees
Chapter 17: Providing Orientation and Training
Chapter 18: Appraising Performance
Chapter 19: The Impact of the Law
More
Chapter 5: Managing Diversity
PART THREE: Functions of the Supervisor
Chapter 6: Reaching Goals and Objectives
Chapter 7: Organizing and Authority
Chapter 8: The Supervisor as Leader
Chapter 9: Problem Solving and Decision Making
PART FOUR: Skills of the Supervisor
Chapter 10: Communication
Chapter 11: Motivating Employees
Chapter 12: Improving Productivity
Chapter 13: Supervising "Problem" Employees
Chapter 14: Managing Time and Stress
Chapter 15: Managing Conflict and Change
Appendix: Negotiation and Politics
PART FIVE: Supervision and Human Resources
Chapter 16: Selecting Employees
Chapter 17: Providing Orientation and Training
Chapter 18: Appraising Performance
Chapter 19: The Impact of the Law
More
Chapter 6: Reaching Goals and Objectives
Chapter 7: Organizing and Authority
Chapter 8: The Supervisor as Leader
Chapter 9: Problem Solving and Decision Making
PART FOUR: Skills of the Supervisor
Chapter 10: Communication
Chapter 11: Motivating Employees
Chapter 12: Improving Productivity
Chapter 13: Supervising "Problem" Employees
Chapter 14: Managing Time and Stress
Chapter 15: Managing Conflict and Change
Appendix: Negotiation and Politics
PART FIVE: Supervision and Human Resources
Chapter 16: Selecting Employees
Chapter 17: Providing Orientation and Training
Chapter 18: Appraising Performance
Chapter 19: The Impact of the Law
More
Chapter 8: The Supervisor as Leader
Chapter 9: Problem Solving and Decision Making
PART FOUR: Skills of the Supervisor
Chapter 10: Communication
Chapter 11: Motivating Employees
Chapter 12: Improving Productivity
Chapter 13: Supervising "Problem" Employees
Chapter 14: Managing Time and Stress
Chapter 15: Managing Conflict and Change
Appendix: Negotiation and Politics
PART FIVE: Supervision and Human Resources
Chapter 16: Selecting Employees
Chapter 17: Providing Orientation and Training
Chapter 18: Appraising Performance
Chapter 19: The Impact of the Law
More
PART FOUR: Skills of the Supervisor
Chapter 10: Communication
Chapter 11: Motivating Employees
Chapter 12: Improving Productivity
Chapter 13: Supervising "Problem" Employees
Chapter 14: Managing Time and Stress
Chapter 15: Managing Conflict and Change
Appendix: Negotiation and Politics
PART FIVE: Supervision and Human Resources
Chapter 16: Selecting Employees
Chapter 17: Providing Orientation and Training
Chapter 18: Appraising Performance
Chapter 19: The Impact of the Law
More
Chapter 11: Motivating Employees
Chapter 12: Improving Productivity
Chapter 13: Supervising "Problem" Employees
Chapter 14: Managing Time and Stress
Chapter 15: Managing Conflict and Change
Appendix: Negotiation and Politics
PART FIVE: Supervision and Human Resources
Chapter 16: Selecting Employees
Chapter 17: Providing Orientation and Training
Chapter 18: Appraising Performance
Chapter 19: The Impact of the Law
More
Chapter 13: Supervising "Problem" Employees
Chapter 14: Managing Time and Stress
Chapter 15: Managing Conflict and Change
Appendix: Negotiation and Politics
PART FIVE: Supervision and Human Resources
Chapter 16: Selecting Employees
Chapter 17: Providing Orientation and Training
Chapter 18: Appraising Performance
Chapter 19: The Impact of the Law
More
Chapter 15: Managing Conflict and Change
Appendix: Negotiation and Politics
PART FIVE: Supervision and Human Resources
Chapter 16: Selecting Employees
Chapter 17: Providing Orientation and Training
Chapter 18: Appraising Performance
Chapter 19: The Impact of the Law
More
PART FIVE: Supervision and Human Resources
Chapter 16: Selecting Employees
Chapter 17: Providing Orientation and Training
Chapter 18: Appraising Performance
Chapter 19: The Impact of the Law
More
Chapter 17: Providing Orientation and Training
Chapter 18: Appraising Performance
Chapter 19: The Impact of the Law
More
Chapter 19: The Impact of the Law More
Supervision: Concepts and Skill-Building with Management Skill Booster Passcard
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