Routledge Handbook of Risk, Crisis, and Disaster Communication

 
Edition number: 1
Publisher: Routledge
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Short description:

This Handbook provides a comprehensive overview of core concepts, research, and practice in risk, crisis, and disaster communication.

Long description:

This Handbook provides a comprehensive overview of core concepts, research, and practice in risk, crisis, and disaster communication.


With contributions from leading academic experts and practitioners from diverse disciplinary backgrounds including communication, disaster, and health, this Handbook offers a valuable synthesis of current knowledge and future directions for the field. It is divided into four parts. Part One begins with an introduction to foundational theories and pedagogies for risk and crisis communication. Part Two elucidates knowledge and gaps in communicating about climate and weather, focusing on community and corporate positions and considering text and visual communication with examples from the US and Australia. Part Three provides insights on communicating ongoing and novel risks, crises, and disasters from US and European perspectives, which cover how to define new risks and translate theories and methodologies so that their study can support important ongoing research and practice. Part Four delves into communicating with diverse publics and audiences with authors examining community, first responder, and employee perspectives within developed and developing countries to enhance our understanding and inspire ongoing research that is contextual, nuanced, and impactful. Offering innovative insights into ongoing and new topics, this handbook explores how the field of risk, crisis, and disaster communications can benefit from theory, technology, and practice.


It will be of interest to students, researchers, and practitioners in the fields of disaster, emergency management, communication, geography, public policy, sociology, and other related interdisciplinary fields.

Table of Contents:

Handbook Introduction: Laying the Foundation for Risk, Crisis, and Disaster Communication Research and Practice


Brooke Fisher Liu and Amisha Mehta


Part I: Foundations


Section I Introduction


Brooke Fisher Liu and Amisha Mehta


1. Theories of Crisis Communication


Sora Kim, Emma K. Bishop, and Charles Yu Yang


2. Expanding Theories of Risk and Disaster Communication: Integrating Instructional Communication


Timothy L. Sellnow and Deanna D. Sellnow


3. The ?Gray? in Discerning Right from Wrong: Navigating Ethical Obligations Through Relativism in Crisis and Disaster Communication


Olivia Truban, Victoria McDermott, and Matthew W. Seeger


4. Teaching Crisis Communication: History, Traditions, and Future Opportunities


Olivia Truban and Brooke Fisher Liu


5. Best Practices in Crisis and Disaster Communication


Matthew W. Seeger and Andreas Schwarz


Part II: Communicating About Climate and Weather


Section II Introduction


Amisha Mehta and Brooke Fisher Liu


6. Building and Maintaining Relationships that Protect Communities: The Importance of Relationships within the Weather Enterprise


Anita Atwell Seate


7. Examining the Role of Corporate Climate Change Communications


Rosalynn A. Vasquez


8. Visual Design as a Facilitator of Risk Observance: Optimizing Message Reception and Memorability for Increased Public Engagement


Amitabh Verma, Yan Jin, and Brooke Fisher Liu


9. Alerts and Warnings in Emergency Communication


Erica D. Kuligowski, Jeannette Sutton, Michele Olson, and Lauren B. Cain


10. Community Disaster Resilience and Communication: Models, Existing Research, and Next  Steps


 


Lindsey P. Vázquez, Ernest A. Eshun, and J. Brian Houston


 


11. Communicating About Weather in Australia: Leveraging Intersections Between Emergency Operations and the Frontline to Guide Future Practice


Kath Ryan, Major General Jake Ellwood, and Amisha Mehta


Part III: Communicating About Ongoing and Novel Risks, Crises, and Disasters


Section III Introduction


Amisha Mehta and Brooke Fisher Liu


12. Ripples, Waves, and Riptides: Reconceptualizing Wicked, Novel, and Ongoing Crises as Prolonged Crises


 


Audra Diers-Lawson and Grace Omondi


13. Organizations and the Crisis of Trust: The Challenges and Opportunities of Declining Institutional and Informational Trust


Toni G. L. A. van der Meer, Yan Jin, Anna Brosius, Victoria Marie McDermott, Xuerong Lu, and Amisha Mehta


14. Advancing Methodologies for Hurricane Disaster Research Using Social Media Data


Emina Herovic, Caerwyn Hartten, Emily Walpole, Katherine Johnson, Cameron Busser, and the National Institute of Standards and Technology


15. Longitudinal Studies of Risk Perceptions and Behavioral Responses for Natural Hazards


Julie L. Demuth, Rebecca E. Morss, Gabrielle Wong-Parodi, Andrea Schumacher, Hugh Walpole, and Natalie Herbert


16. From a Characteristic to a Construct: Exploring the Cascading Effects of (In)Consistent Messages


Castle Williamsberg and Gina Eosco


17. When Rumors Take Hold in Crisis Communication: Statements by Politicians and Authorities during Crises


Henrik Olinder


Part IV: Communicating with Diverse Publics and Audiences


Section IV Introduction


Brooke Fisher Liu and Amisha Mehta


18. Health Literacy and Community Engagement Insights Applied to Public Health Emergencies Can Ensure Equitable, Useful Information for Protective Actions 


Cynthia Baur and Christine E. Prue


19. Integrating Mental Health in Disaster Communication Theory and Practice


J. Suzanne Horsley and Daphne S. Cain


20. Internal Communication


An-Sofie Claeys and Ellen Soens


21. Why and How We Trust: A Systematic Review of the Role Played by Trust in Crisis, Risk, and Disaster Communication Studies in Eastern and Western Cultures


Yi-Hui Christine Huang, Jie Sun, Ruoheng Liu, Qinxian Cai, Haodong Liu, and Leyi Zhang


22. Praxis, Opportunities, and Recommendations: Reflecting on Political Crisis Communication in Africa


Nana Kwame Osei Fordjour, Godwin Etse Sikanku, and Eric Opoku Mensah


23. Migrant Populations


Bengt Johansson and James Rhys Edwards


24. Bridging Research and Practice for Impact: Behavioral Science in Action for Effective Risk, Crisis, and Disaster Communication


JungKyu Rhys Lim and Jimena Llopis


Handbook Conclusion: Trajectory of Future Research and Practice in Risk, Crisis, and Disaster Communication


 


Amisha Mehta and Brooke Fisher Liu