Process Theory
The Principles of Operations Management
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Product details:
- Publisher OUP Oxford
- Date of Publication 22 February 2018
- ISBN 9780199641062
- Binding Paperback
- No. of pages272 pages
- Size 235x158x15 mm
- Weight 418 g
- Language English 0
Categories
Short description:
This book provides a succinct summary of the core knowledge of operations management through a set of ten fundamental principles that bring together a century of operations management thinking, and which cover all basic aspects of the core teaching covered at Master's level.
MoreLong description:
The motivation for this book came out of a shared belief that what passed as 'theory' in operations management (OM) was all too often inadequate. In one respect, OM scholars were bending over backwards to make theories from other fields fit our research problems. In another, questionable assumptions were being used to apply mathematics to OM problems. Neither proved a good match with what the authors' had observed in practice. Successful operations were managed by considerations that were far more straightforward than much of what was being published.
The authors of this book codify these practical considerations into a set of ten fundamental principles that bring together a century of operations management thinking. The authors then apply these principles to important topics such as process design, process improvement, the supply chain, new product development, project management, environmental sustainability, and the interfaces between operations management and other business school disciplines.
Table of Contents:
The Discipline of Operations Management
The Process
Analyzing Processes
Variation, Capacity, and Throughput
Scale, Scope, and Complexity
Aligning Operations
Measuring Performance
Improving Processes
Coordinating Interfaces
The Principles of Operations Management
Appendix A: The 10 Process Principles and Subprinciples
Appendix B: Jargonbuster
Appendix C: The Cost of Inventory
Appendix D: Little's Law 204
Appendix E: Push Versus Pull Systems
Appendix E: Basic Trade-Off Models
Appendix F: The Kingman Formula
Appendix G: Capability, Control, and Six Sigma
