Organizational Traps
Leadership, Culture, Organizational Design
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Product details:
- Publisher OUP Oxford
- Date of Publication 5 January 2012
- ISBN 9780199639649
- Binding Paperback
- No. of pages224 pages
- Size 216x140x11 mm
- Weight 290 g
- Language English 0
Categories
Short description:
Chris Argyris explores why it is that the same conflicts are experienced in organizations, yet the issues are often ignored and never addressed. He shows how our behavior creates these 'organizational traps', and that while much writing on management also shows this, it doesn't focus on how to avoid these traps.
MoreLong description:
Anyone who has spent time in an organization knows that dysfunctional behavior abounds. Conflict is frequently avoided or pushed underground rather than dealt with openly. At the same time, the same arguments often burst out again and again, almost verbatim. Turf battles continue for extended periods without resolution. People nod their heads in agreement in meetings, and then rush out of the room to voice complaints to sympathetic ears in private. Worst of all, when people are asked if things will ever change, they throw up their hands in despair. They feel like victims trapped in an asylum.
And people often are trapped. But they are not trapped by some oppressive regime or organizational structure that has been imposed on them. They are not victims. In fact, people themselves are responsible for making the status quo so resistant to change. We are trapped by our own behavior.
Researchers and practitioners have often reflected on these things, but there is a puzzle. On the one hand, there is substantial agreement that these traps are counterproductive to effective performance. On the other hand, there is almost no focus on how organizational traps can be prevented or reduced.
This book argues that whatever theory is used to describe and understand such organizational traps should be used to design and implement interventions that reduce and prevent them. Argyris is one of the world's leading management scholars whose work has consistently shed light on organizational problems. This book is essential reading for MBAs, managers, and consultants.
For over half a century, Chris Argyris has been helping those who are willing to reflect on their own behavior to become more effective. This latest work is his clearest elucidation yet of why we fall into the traps that stymie us and how we can author our own escapes. And while he is at it, he provides wise counsel on how to audit the logic of those who purport to tell us the secrets of leadership.
Table of Contents:
Introduction
Part I: Why we Act Against our own Stated Interests
How we Deal with Difficult Situations
Actions that Trap us
Causes of Traps
Part II: How Conventional Approaches Bypass Traps - and What to do about it
Leadership and Traps
Culture, Leadership, and Traps
Strengthening New Approaches
Conclusion: Traps and the Human Predicament
