Issues and Crisis Management: Exploring Issues, Crises, Risk and Reputation
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32 004 Ft
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Product details:
- Publisher OUP Australia & New Zealand
- Date of Publication 16 October 2014
- ISBN 9780195529081
- Binding Paperback
- No. of pages352 pages
- Size 245x173x17 mm
- Weight 588 g
- Language English 0
Categories
Short description:
Issues and Crisis Management: Exploring Issues, Crises, Risk and Reputation is designed to focus explicitly on issue and crisis management, as well as touching upon the related fields of risk and reputation. A common theme throughout is the close relationship between all of these areas and also the integration of these disciplines within the broader context of public relations and communications, as well as within the wider requirements of management.
MoreLong description:
Where issues and crisis management intersect and converge with risk and reputation is one of the most dynamic and challenging areas of management and professional communication. Moreover, the new Process Approach to issue and crisis management reveals that these disciplines are not separate activities but form part of a continuum of management responsibilities which comprise a comprehensive response to events or developments which threaten organisational reputation or success Issues and Crisis Management: Exploring Issues, Crises, Risk and Reputation introduces and explores each element, while at the same time emphasising the relationship between them all.
MoreTable of Contents:
1. Setting the framework
2. Issue Management - Development and Tools
3. Issue Management - Identification and Prioritisation
4. Issue Management - Planning
5. Issue Management - Activism
6. Crisis Management - Readiness and response
7. Crisis Management - Planning
8. Crisis Management - International
9. Crisis Management - Disasters
10. Risk Management - Perception, Hazard and Outrage
11. Risk Management - Reputation
12. Leadership and the future
