Inter-Act
Interpersonal Communication Concepts, Skills, and Contexts
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Product details:
- Edition number 12
- Publisher OUP USA
- Date of Publication 30 July 2009
- ISBN 9780195378917
- Binding Paperback
- No. of pages480 pages
- Size 255x205x20 mm
- Weight 901 g
- Language English
- Illustrations 120 illus. 0
Categories
Long description:
Designed to help students understand communication processes in relationships and develop specific skills needed to create and maintain healthy ones, Inter-Act: Interpersonal Communication Concepts, Skills, and Contexts, Twelfth Edition, retains the features that have made this book so successful: a theory driven skills-based focus, an accessible tone and presentation, and a multitude of useful pedagogical tools.
Lively and well-written, Inter-Act features numerous activities that enable students to relate their everyday experiences to their studies in communication. It also clearly illustrates how cultural, racial, and gender differences--as well as electronically mediated messages--alter what we should do to communicate effectively. With a strong focus on the importance of ethics, this leading text encourages students to develop their analytical abilities as they think critically about key
concepts in interpersonal communication.
NEW OR REVISED IN THE TWELFTH EDITION
BL A new chapter, "Communicating Across Cultures," provides foundational material for understanding the role of culture in interpersonal relationships; later chapters build on this material.
BL Many chapters have been substantially updated and revised with an eye toward improving organization and incorporating new theory and research.
BL The text pays more attention to how technology is changing interpersonal communication. New "Inter-Act with Technology" boxes focus specifically on communication technologies.
BL Updated "Inter-Act with Media" sections include more recent film and television recommendations.
PEDAGOGICAL FEATURES
BL "Learn About Yourself" boxes--containing short surveys--allow students to test themselves and gain insight into their own unique interpersonal communication styles.
BL "Diverse Voices" selections--excerpts from previously published articles--highlight how specific cultures influence various aspects of interpersonal communication.
BL "Spotlight on Scholars" sections introduce students to important communication experts whose research has influenced our understanding of interpersonal communication.
BL "What Would You Do? A Question of Ethics" boxes outline ethical dilemmas, encouraging students to exercise and expand their critical thinking skills.
BL "Inter-Action Dialogue" sections include examples of interpersonal skills in action, enabling students to critique their use.
SUPPLEMENTS
BL Instructor's Manual (available in paperback and CD-ROM) includes an extensive Test Bank and suggested class activities.
BL Student Success Manual features study tips, chapter outlines and summaries, review questions, key terms, and critical thinking exercises.
BL Companion Website offers a wealth of resources for both students and instructors, including online self-testing and other study aids, links to a variety of communication-related websites, and "Now Playing" reviews of recent films.
Table of Contents:
Each Chapter ends with a Summary and Chapter Resources.
Preface
1. AN ORIENTATION TO INTERPERSONAL COMMUNICATION
Definition of Interpersonal Communication
Functions of Interpersonal Communication
Components of Interpersonal Communication
Principles of Interpersonal Communication
Ethics and Interpersonal Communication
Diversity and Interpersonal Communication
Increasing Interpersonal Communication Competence
2. FORMING AND USING SOCIAL PERCEPTIONS
The Perception Process
Self-Perceptions: Self-Concept and Self-Esteem
The Effects of Self Perception on Communication
Presenting Self to Others: The Social Construction of Self
Perception of Others
Improving the Accuracy of Your Social Perception
3. COMMUNICATING IN RELATIONSHIPS: BASIC CONCEPTS
Types of Relationships
Characteristics of Relationship Stages and Life Cycles
Understanding Relational Dialectics
Turning Points in Relationships
Theoretical Perspectives on Relationships
4. VERBAL COMMUNICATION
The Nature and Characteristics of Language
Improving Your Language Skills
The Effects of Technology on Verbal Communication
5. COMMUNICATING THROUGH NONVERBAL BEHAVIORS
Characteristics and Functions of Nonverbal Communication
Types of Nonverbal Communication
Cultural and Gender Variations in Nonverbal Communication
Improving Nonverbal Communication Skills
6. COMMUNICATION ACROSS CULTURES
Culture, Culture Shock, and Intercultural Communication
Identifying Cultural Similarities and Differences
Dominant Cultures and Co-Cultures
Barriers to Effective Intercultural Communication
Intercultural Communication Competence
7. HOLDING EFFECTIVE CONVERSATIONS
Definition, Structure, and Types of Conversations
Characteristics of Conversations
Rules of Conversations and the Cooperative Principle
Guidelines for Effective Conversationalists
Conversations Via Technology
Cultural Variations in Conversations
8. LISTENING EFFECTIVELY
Definition of Listening
Attending
Understanding
Remembering
Critically Evaluating
Responding
Types of Listening
Listening in Cyberspace
9. EMPATHIZING WITH AND SUPPORTING OTHERS
Empathizing
Supporting
Characteristics of Effective and Ineffective Supporting
Supportive Interaction Phases
Supportive Message Skills
Supporting in Cyberspace
Gender and Cultural Similarities and Differences in Supporting
10. MANAGING PERSONAL INFORMATION: DISCLOSURE AND PRIVACY
The Disclosure-Privacy Dialectic
Communication Privacy Management Theory
Effects of Disclosure and Privacy on Relationships
Effects of Technology on Privacy Boundaries
Self-Disclosure and Privacy Management Skills
Giving Personal Feedback
Asking for Personal Feedback
11. USING INTERPERSONAL INFLUENCE ETHICALLY
Power
Interpersonal Persuasion
Assertiveness
12. MANAGING CONFLICT
Types of Interpersonal Conflict
Styles of Managing Interpersonal Conflict
Destructive Behaviors in Conflicts
Productive Conflict Management Skills
13. COMMUNICATING IN INTIMATE RELATIONSHIPS: CLOSE FRIENDS, LIFE PARTNERS, AND FAMILIES
Definition and Characteristics of Intimate Relationships
Close Friendships
Long-Term Relationships, Marriages, and Other Life Partnerships
Families
Problems Associated with Intimacy
14. COMMUNICATING IN THE WORKPLACE
The Hiring Process
Manager and Co-Worker Relationship on the Job
Communicating in a Diverse Workplace
