Human Resource Management for Hospitality, Tourism and Events
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27 226 Ft
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Estimated delivery time: Expected time of arrival: end of January 2026.
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Why don't you give exact delivery time?
Delivery time is estimated on our previous experiences. We give estimations only, because we order from outside Hungary, and the delivery time mainly depends on how quickly the publisher supplies the book. Faster or slower deliveries both happen, but we do our best to supply as quickly as possible.
Product details:
- Edition number 2, New edition
- Publisher Routledge
- Date of Publication 28 November 2012
- ISBN 9780080966489
- Binding Paperback
- No. of pages368 pages
- Size 246x174 mm
- Weight 900 g
- Language English
- Illustrations 2 Illustrations, color; 2 Line drawings, color; 15 Tables, black & white 0
Categories
Short description:
This book takes an integrated look at existing human resource management (HRM) policies and practices in the tourism and hospitality industries. Utilizing existing HRM theory and practice, tourism and hospitality industries are put into context, by considering the specific employment practices of these industries, such as managing tour reps or working in the airline industry.
MoreLong description:
Human Resource Management for the Hospitality and Tourism Industries 2nd Edition, takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry.
It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader picture, the text then begin to focus much more explicitly on a variety of HR policies and practices such as: recruitment and selection, legislation and equal opportunities, staff health and welfare and remuneration strategies in the industry.
This 2nd edition has been fully updated:
- with new legal information, data, statistics and examples
- new chapter looking at HRM policies and practice in Events
- new international examples of best practice for prescriptive teaching and discussion, and international case studies to exercise problem solving techniques and contextualise learning
- enhanced companion website for students and lecturers including: power point slides, student test bank, additional case studies and links to additional resources
Written in a user friendly style, each chapter includes chapter outlines and objectives, HRM in practice – boxed examples, reflective review questions, web links, discussion questions and further reading to aid understanding and test knowledge.
MoreTable of Contents:
1. Human Resource Management and the Tourism and Hospitality Industry: An Introduction 2. International Human Resource Management 3. Organizational Culture 4. Labour Markets 5. Recruitment and Selection 6. Equal Opportunities and Managing Diversity 7. Human Resource Development 8. Performance Management and Appraisal 9. Reward Strategies in the Tourism and Hospitality Industry 10. Employee Relations, Involvement and Participation 11. Employee Wellbeing, Welfare, Health and Safety in the Workplace 12. Grievance and Disciplinary Procedures 13. Human Resource Management in the Events Industry
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