From Control to Drift
The Dynamics of Corporate Information Infrastructures
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Product details:
- Edition number New ed
- Publisher OUP Oxford
- Date of Publication 28 June 2001
- ISBN 9780199246632
- Binding Paperback
- No. of pages262 pages
- Size 236x157x15 mm
- Weight 422 g
- Language English
- Illustrations numerous line figures 0
Categories
Short description:
A revealing insight into the issues surrounding information infrastructure implementation in large, global corporations. Case study material from six different international corporations -- AstraZeneca, IBM, Norsk Hydro, Roche, SKF, and Statoil -- shows a complex picture of implementation, and one that cannot be interpreted using current management thinking. The author suggests that the economics of standards and increasing returns be joined with the perspectives from the social studies of science and technology to provide the fundamentals for a fresh view of the management of IT in global corporations.
MoreLong description:
Firms are investing considerable resources to create large information infrastructures able to fulfil their varied information-processing and communication needs. The more the drive towards globalization, the more such infrastructures become crucial. The 'wiring' of the corporation should be done in a way that is aligned with its corporate strategy -- it is global and generates value.
This book presents six in-depth case studies of large corporations -- AstraZeneca, IBM, Norsk Hydro, Roche, SKF, and Statoil -- which offer a rich picture of the main issues involved in information infrastructure implementation and management. Far from being a linear process, the use of the information infrastructure is in fact an open-ended process, in many cases out of control. Current management models and consulting advice do not seem to be able to cope with such a business landscape.
This book provides the reader with interpretations and theories tha can foster a different understanding and approach. Thus, the economics of standards, complexity theory, and actor-network theory are harnessed to penetrate the issues emerging from the case studies and to generate a new conception of the information infrastructure that is relevant both for researchers and practitioners.
Refreshing new scholarly ideas connected to everyday practice. A gold mine of theory and practice.
Table of Contents:
Introduction
A Critical Review of the Literature on the Management of Corporate Information Infrastructure
Globalization and 'Risk Society'
The Economics of Standards
Actor-Network Theory
Conservative Success: Organization and Infrastructure Evolution at SKF
Infrastructure as a Process: The Case of CRM in IBM
Who's in Control: Designers, Managers -- or Technology? Infrastructures at Norsk Hydro
Infrastructure Strategy Formation: Seize the Day at Statoil
Global and Local Dynamics in Infrastructure Deployment: The Astra Hässle Experience
From Alignment to Loose Coupling: From MedNet to www.roche.com
Postface: From Infrastructure to Networking
