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  • Contact Us! Coursebook with Audio CD: Call Center English Skills

    Contact Us! Coursebook with Audio CD by Lockwood, Jane; McCarthy, Hayley;

    Call Center English Skills

      • GET 10% OFF

      • The discount is only available for 'Alert of Favourite Topics' newsletter recipients.
      • Publisher's listprice GBP 27.48
      • The price is estimated because at the time of ordering we do not know what conversion rates will apply to HUF / product currency when the book arrives. In case HUF is weaker, the price increases slightly, in case HUF is stronger, the price goes lower slightly.

        13 907 Ft (13 245 Ft + 5% VAT)
      • Discount 10% (cc. 1 391 Ft off)
      • Discounted price 12 517 Ft (11 921 Ft + 5% VAT)

    13 907 Ft

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    Availability

    Estimated delivery time: In stock at the publisher, but not at Prospero's office. Delivery time approx. 3-5 weeks.
    Not in stock at Prospero.

    Why don't you give exact delivery time?

    Delivery time is estimated on our previous experiences. We give estimations only, because we order from outside Hungary, and the delivery time mainly depends on how quickly the publisher supplies the book. Faster or slower deliveries both happen, but we do our best to supply as quickly as possible.

    Product details:

    • Publisher Cambridge University Press
    • Date of Publication 10 November 2009
    • Number of Volumes 1 pieces,

    • ISBN 9780521124737
    • Binding Unidentified
    • No. of pages136 pages
    • Size 299x211x6 mm
    • Weight 430 g
    • Language English
    • 60

    Categories

    Short description:

    CONTACT US develops high-end professional English language communication skills for the BPO industry.

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    Long description:

    CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.

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