Conflict Resolution for the Helping Professions
Negotiation, Mediation, Advocacy, Facilitation, and Restorative Justice
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Product details:
- Edition number 3
- Publisher OUP USA
- Date of Publication 23 February 2017
- ISBN 9780199361182
- Binding Paperback
- No. of pages624 pages
- Size 254x182x33 mm
- Weight 1034 g
- Language English 0
Categories
Short description:
Conflict Resolution for the Helping Professions provides practitioners with the theory, strategies, and skills they need in order to respond effectively to conflict with clients, coworkers, supervisors, or others. This hands-on textbook provides practical information, case illustrations, and experiential exercises to demonstrate how conflict resolution may be applied in criminal justice, mental health, health, education, family disputes, cross-cultural
conflict, and other contexts of practice.
Long description:
When people think of conflict, they often think of fights, wars, arguments, hot tempers, and hurtful consequences. Conflict Resolution for the Helping Professions provides helping professionals with the theory, strategies, and skills they need to deal with conflict in a manner that is respectful, collaborative, and constructive. This text illustrates how helping professionals can incorporate evidence-based models of conflict resolution to work more
effectively and enjoyably with clients, coworkers, supervisors, and others. Practitioners will learn how to respond effectively when others use power, positions, and competition. Whereas many conflict resolution texts focus on one method or approach to practice, this textbook provides practitioners with various models
that they can incorporate in their roles as negotiators, counselors, mediators, facilitators, advocates, and peacebuilders.
Special features of this book include:
? Case illustrations that connect theory to practice in fields such as criminal justice, family disputes, health, mental health, education, and public policy.
? Role-play exercises that provide opportunities to link self-awareness.
? Step-by-step guides to implementing various approaches to negotiation, mediation, and advocacy.
? New and emerging forms of conflict resolution, including online dispute resolution, conflict coaching, and parenting coordination.
? Preparation tools that allow practitioners to assess conflict situations and determine the best strategies and approaches for managing conflict.
? Strategies for enhancing mindfulness, enabling practitioners to respond to conflict in a deliberate, kind, nonjudgmental, peaceful, assertive, and effective manner.
With the recent proliferation of graduate and postgraduate programs aimed at training professionals to practice dispute resolution as an alternative to court, this book remains relevant and an important source for educating aspiring students to work in this challenging and rewarding field of practice. Dr. Barsky is well suited for this task as a renowned scholar, expert in the field of conflict resolution, clinician, and educator.
Table of Contents:
PREFACE
ACKNOWLEDGMENTS
ABOUT THE AUTHOR
ABOUT THE COVER
Module I: Foundations of Conflict Resolution, Peace, and Restorative Justice
Chapter 1: The Mindful Practitioner
Chapter 2: The Theoretical Bases of Conflict Resolution
Chapter 3: Restorative Justice
Module II: Negotiation
Chapter 4: Power-Based Negotiation
Chapter 5: Rights-Based Negotiation
Chapter 6: Interest-Based Negotiation
Module III: Mediation
Chapter 7: Transformative Mediation
Chapter 8: Family Mediation and a Therapeutic Approach
Module IV: Additional Methods of Conflict Resolution
Chapter 9: Group Facilitation
Chapter 10: Advocacy
Appendices
Glossary
References
Index
