An Introduction to Quality Assurance in Health Care
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Product details:
- Publisher OUP USA
- Date of Publication 13 February 2003
- ISBN 9780195158090
- Binding Hardback
- No. of pages240 pages
- Size 216x162x23 mm
- Weight 395 g
- Language English
- Illustrations numerous figures and tables 0
Categories
Short description:
Avedis Donabedian is widely recognized as the father of the field of quality assurance in health care. This short book, written in the last year of his life, is aimed at public health students and represents a distillation of his thought and experience over several decades. It deals with formal process of monitoring health care quality in an organization or system. After defining the components of health care quality such as efficacy, efficiency and acceptability, it describes the steps for monitoring and improving clinical performance in simple, clear terms.
MoreLong description:
Avedis Donabedian's name is synonymous with quality of medical care. He unravelled the mystery behind the concept by defining it in clear operational terms and provided detailed blueprints for both its measurement (known as quality assessment) and its improvement (known as quality assurance). Many before him claimed that quality couldn't be defined in concrete objective terms. He demonstrated that quality is an attribute of a system which he called structure, a set of organized activities which he called process, and an outcome which results from both. In this book Donabedian tells the full story of quality assessment and assurance in simple, clear terms. He defines the meaning of quality, explicates its components, and provides clear and systematic guides to its assessment and enhancement. His style is lucid, succinct, systematic and yet personal, almost conversational.
MoreTable of Contents:
Introduction
The Components of Quality in Health Care
Determining What to Monitor
Determining Priorities in Monitoring
Selecting Approaches to Assessing Performance
Formulating Criteria and Standards
Obtaining the Necessary Information
Choosing When and How to Monitor
Constructing a Monitoring System
Bringing About Behaviour Change
The Effectiveness of Quality Monitoring
