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  • A Government that Worked Better and Cost Less?: Evaluating Three Decades of Reform and Change in UK Central Government

    A Government that Worked Better and Cost Less? by Hood, Christopher; Dixon, Ruth;

    Evaluating Three Decades of Reform and Change in UK Central Government

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      • Publisher's listprice GBP 58.00
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    Product details:

    • Publisher OUP Oxford
    • Date of Publication 2 April 2015

    • ISBN 9780199687022
    • Binding Hardback
    • No. of pages244 pages
    • Size 238x157x21 mm
    • Weight 534 g
    • Language English
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    Short description:

    Written in an accessible style, this book offers an unparalleled insight into the 'modernization' of UK government from 1980 to the present day, and provides a distinctive framework for evaluating long-term performance in government.

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    Long description:

    The UK is said to have been one of the most prolific reformers of its public administration. Successive reforms have been accompanied by claims that the changes would make the world a better place by transforming the way government worked. Despite much discussion and debate over government makeovers and reforms, however, there has been remarkably little systematic evaluation of what happened to cost and performance in UK government during the last thirty years.

    A Government that Worked Better and Cost Less? aims to address that gap, offering a unique evaluation of UK government modernization programmes from 1980 to the present day. The book provides a distinctive framework for evaluating long-term performance in government, bringing together the 'working better' and 'costing less' dimensions, and presents detailed primary evidence within that framework.

    This book explores the implications of their findings for widely held ideas about public management, the questions they present, and their policy implications for a period in which pressures to make government 'work better and cost less' are unlikely to go away.

    A Government That Worked Better And Cost Less? should be required reading for students of New Public Management. It provides a model of the often frustrating empirical outcomes which result from great theoretical promise.

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    Table of Contents:

    Yesterday's Tomorrows Revisited - the Route to Better and Cheaper Public Services
    The General Background: What Changed and What Didn't in the UK Central Governance Landscape
    Performance Data Breaks: Breaking the Mould and Burying the Evidence
    Did Government Cost Less? Running Costs and Paybill
    Collecting Taxes: Central and Local Government Taxation Compared
    Consistency and Fairness in Administration: Formal Complaints and Legal Challenges
    Comparative Perspectives on Performance
    Government Processes: More Focused and Business-like or Heading into Chaos?
    Not What it Said on the Tin: Assessing Three Decades of Change
    Select Bibliography
    Official Sources Bibliography
    Appendix 1. Anonymised List of Interviewees and Focus Group Members
    Appendix 2. Index of Volatility: Classification of Discontinuities for Chapter Three
    Appendix 3. Dealing with Discontinuities: Methodology for Chapter Four
    Appendix 4. Analysis of Legislative Amendments: Methodology for Chapter Eight

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