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    Practice Management for the Veterinary Team: Front Office, Operations, and Development

    Practice Management for the Veterinary Team by Prendergast, Heather;

    Front Office, Operations, and Development

      • GET 20% OFF

      • The discount is only available for 'Alert of Favourite Topics' newsletter recipients.
      • Publisher's listprice EUR 87.99
      • The price is estimated because at the time of ordering we do not know what conversion rates will apply to HUF / product currency when the book arrives. In case HUF is weaker, the price increases slightly, in case HUF is stronger, the price goes lower slightly.

        37 325 Ft (35 547 Ft + 5% VAT)
      • Discount 20% (cc. 7 465 Ft off)
      • Discounted price 29 859 Ft (28 438 Ft + 5% VAT)

    37 325 Ft

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    Availability

    Estimated delivery time: In stock at the publisher, but not at Prospero's office. Delivery time approx. 3-5 weeks.
    Not in stock at Prospero.

    Why don't you give exact delivery time?

    Delivery time is estimated on our previous experiences. We give estimations only, because we order from outside Hungary, and the delivery time mainly depends on how quickly the publisher supplies the book. Faster or slower deliveries both happen, but we do our best to supply as quickly as possible.

    Product details:

    • Edition number 4
    • Publisher Saunders
    • Date of Publication 8 February 2024

    • ISBN 9780443117084
    • Binding Paperback
    • No. of pages360 pages
    • Size 276x215 mm
    • Weight 950 g
    • Language English
    • 577

    Categories

    Long description:

    Learn the art of leading a successful veterinary practice! Practice Management for the Veterinary Team: Front Office, Operations, and Development, 4th Edition, covers critical practice management subjects such as team leadership, inventory management, appointment management, team development, and providing an exceptional client experience through solid communication techniques. This edition includes revised and updated chapters on leadership, the veterinary team, professional growth and development, and medical record management. New to this edition are chapters covering telehealth and practice management software. This complete guide to veterinary practice management features step-by-step instructions, making it easier to learn essential practice management tasks.

    • Comprehensive coverage of practice management skills includes leadership, financial management, and strategic planning, as well as telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients.
    • Coverage of clinical assisting ranges from examinations and history-taking for patients, to kennels and boarding procedures.
    • Veterinary Ethics and Legal Issues chapter helps you learn to protect the practice and run a practice based on ethical principles and veterinary laws.
    • End-of-chapter review questions reinforce key concepts and measure mastery of the content.
    • End-of-chapter Practice Managers Survival Checklist allows you to review the most essential information.
    • Versatile text can be used by practice managers to study for the CVPM exam.
    • Updated content highlights important technological and professional updates to the field impacting medical record management.
    • New chapters covering telehealth and practice integrative management software are included.
    • Current coverage includes a revised Leadership, Professional Development and Human Resources chapter and expanded content in Strategic Planning and Marketing chapters.

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    Table of Contents:

    SECTION I Veterinary Practice Team and Development
    1 The Heart of Veterinary Medicine
    2 The Leadership Team
    3 The Veterinary Team and Front Office Procedures
    4 Human Resources in the Veterinary Practice
    5 Veterinary Ethics and Legal Issues
    6 Professional Development
    7 Telemedicine
    8 Practice Integrated Management Software
    9 Medical Records Management
    SECTION II Veterinary Operations
    10 Appointment Management
    11 The Client Experience
    12 Marketing
    13 Inventory Management
    14 Controlled Substances
    15 Safety in the Veterinary Practice
    16 Finance Management
    17 Strategic Planning
    Abbreviations
    Glossary
    Index

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    Practice Management for the Veterinary Team: Front Office, Operations, and Development

    Practice Management for the Veterinary Team: Front Office, Operations, and Development

    Prendergast, Heather;

    37 325 HUF

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