Intercultural Mediation and Conflict Management Training: A Guide for Professionals and Academics

Intercultural Mediation and Conflict Management Training

A Guide for Professionals and Academics
 
Edition number: 1st ed. 2020
Publisher: Springer
Date of Publication:
Number of Volumes: 1 pieces, Book
 
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Product details:

ISBN13:9783030517670
ISBN10:3030517675
Binding:Paperback
No. of pages:260 pages
Size:235x155 mm
Weight:438 g
Language:English
Illustrations: 51 Illustrations, black & white; 5 Illustrations, color
981
Category:
Short description:

This book introduces the topic of intercultural mediation and conflict management. Based on the latest scientific research and successful conflict management practices, it provides theoretical insights and practical, self-reflective exercises, role-plays and case studies on conflict, mediation, intercultural mediation, and solution-finding in conflict mediation. The book serves both as a self-learning tool to expand personal competences and cultural sensitivity,and as training material for seminars, workshops, secondary, advanced and higher education and vocational training. It is a valuable contribution to the fields of intercultural conflict mediation and conflict management, intercultural communication, intercultural training and coaching.



This is a book about practicing ? the applied practice of competent conflict crafts in diverse intercultural contexts.  Conflict practitioners, mediators, and intercultural trainers would be inspired by Professor Claude-Hél?ne Mayer?s creative integration of relevant intercultural models with do-able conflict strategies and in reaching intergroup harmony with reflexivity and cultural resonance.



---  Professor Stella Ting-Toomey, Human Communication Studies,  California State University at Fullerton, USA,  and  Co-Editor of The SAGE Handbook of Conflict Communication, 2e



Given the difficulty and complexity of successful intercultural collaboration and conflict mediation, this is a much-needed addition to cross-cultural positive psychology. It is rich in content and training. I highly recommend it for teaching, corporate training, and for executive coaches.



--- Professor Paul T.P. Wong, President International Network on Personal Meaning
and President Meaning-Centered Counselling Institute, Toronto, Canada



Intercultural conflict resolution is a critically important task in this modern world.  This book by Professor Mayer is a welcome handbook on how touse mediation to resolve those conflicts. It should be in the library of every conflict mediator.  My congratulations to Professor Mayer for her important work.



--- Dan Landis, Founding President, International Academy of Intercultural Research,
Affiliate Professor of Psychology, University of Hawaii


Long description:

This book introduces the topic of intercultural mediation and conflict management. Based on the latest scientific research and successful conflict management practices, it provides theoretical insights and practical, self-reflective exercises, role-plays and case studies on conflict, mediation, intercultural mediation, and solution-finding in conflict mediation. The book serves both as a self-learning tool to expand personal competences and cultural sensitivity, and as training material for seminars, workshops, secondary, advanced and higher education and vocational training. It is a valuable contribution to the fields of intercultural conflict mediation and conflict management, intercultural communication, intercultural training and coaching.

This is a book about practicing ? the applied practice of competent conflict crafts in diverse intercultural contexts.  Conflict practitioners, mediators, and intercultural trainers would be inspired by Professor Claude-Hél?ne Mayer?s creative integration of relevant intercultural models with do-able conflict strategies and in reaching intergroup harmony with reflexivity and cultural resonance.

--- Professor Stella Ting-Toomey, Human Communication Studies, California State University at Fullerton, USA, and Co-Editor of The SAGE Handbook of Conflict Communication, 2e

Given the difficulty and complexity of successful intercultural collaboration and conflict mediation, this is a much-needed addition to cross-cultural positive psychology. It is rich in content and training. I highly recommend it for teaching, corporate training, and for executive coaches.

--- Professor Paul T.P. Wong, President International Network on Personal Meaning and President Meaning-Centered Counselling Institute, Toronto, Canada

Intercultural conflict resolution is a critically important task in this modern world. This book by Professor Mayer is a welcome handbook on how to use mediation toresolve those conflicts. It should be in the library of every conflict mediator. My congratulations to Professor Mayer for her important work.

--- Dan Landis, Founding President, International Academy of Intercultural Research, Affiliate Professor of Psychology, University of Hawaii 

Table of Contents:

Part I. Conflict.- Intercultural Conflicts.- Types of Conflict.- Conflict Types.- Conflict Styles.- Causes of Conflict.- Escalation and De-escalation.- Part II. Mediation.- Background to Mediation.- Mediation as  a Global Phenomenon.- The Mediation Process.- The role of the Mediator.- Inner Attitudes During Mediation.- Mediation Techniques.- Part III. Intercultural mediation.- Intercultural Competencies in Mediation.- Models of Intercultural Mediation.- The Role of the Mediator in Intercultural Contexts.- Mediation Techniques in Intercultural Contexts.- Challenges in Intercultural Mediations.- Emotions in Intercultural Mediation.- Values and Value Orientations in Intercultural Contexts.- Cultural Orientations and Values in Intercultural Mediation.- Training Materials for Work with Cultural Orientations and Values in Intercultural Mediation.- Part IV. Options for Resolutions.- Approaches for Resolutions as to How to Overcome Cultural Barriers in Intercultural Mediation.- Part V.Perspectives and the Way Forward.- Visions of Intercultural Mediation.