Short description:

This Fourth Edition has a clear focus on the interactions of people from different cultures in organizational settings, helping readers to gain an understanding of the effect of culture across a variety of contexts.

Long description:

Cross-Cultural Management: Essential Concepts introduces readers to the fundamentals of cross-cultural management by exploring the influence of culture on interpersonal interactions in organizational settings and examining the ever-increasing number of cross-cultural challenges that global managers face in today’s workplace.

The Fourth Edition reflects the most current thinking on the topic and includes a series of new features including:

• Enhanced coverage of language issues, offering strategies for improving communication in multinational companies (Ch.6)
• New discussions about the relationship between immigration and international management (Ch. 11)
• Increased emphasis on understanding the mechanisms of cross-cultural interactions
• Best practices for transferring knowledge across cultures (Ch.9)
• Expanded coverage of cross-generational considerations (Ch.11)
• New and updated examples, statistics, discussion questions and references.

The book is complemented by a companion website featuring a range of tools and resources for lecturers, including chapter-specific PowerPoint slides, and a Microsoft Word test bank containing multiple-choice, true/false, and open-ended questions for each chapter.

Suitable reading for undergraduate and postgraduate students taking Change Management courses.

Table of Contents:

PART I: MANAGEMENT AND CULTURE
Chapter 1: Introduction: The Challenging Role of the Global Manager
Chapter 2: Describing Culture: What It Is and Where It Comes From
Chapter 3: Comparing Cultures: Systematically Describing Cultural Differences
Chapter 4: How Culture Works: Fundamentals of Cross-Cultural Interaction
PART II: ROLES OF THE GLOBAL MANAGER
Chapter 5: The Manager as Decision Maker: Cross-Cultural Dimensions of Decision-Making
Chapter 6: The Manager as Negotiator: Communicating and Negotiating Across Cultures
Chapter 7: The Manager as Leader: Motivation and Leadership across Cultures
PART III: GLOBAL MANAGEMENT CHALLENGES
Chapter 8: The Challenge of Multicultural Work Groups and Teams
Chapter 9: The Challenge of International Organizations: Structure and Culture
Chapter 10: The Challenge of International Assignments
Chapter 11: The Challenge of Managing Across Cultures in the Future
References
Name Index
Subject Index