Introducing Language in the Workplace

Introducing Language in the Workplace

 
Kiadó: Cambridge University Press
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A termék adatai:

ISBN13:9781108498944
ISBN10:1108498949
Kötéstípus:Keménykötés
Terjedelem:302 oldal
Méret:252x178x21 mm
Súly:680 g
Nyelv:angol
Illusztrációk: 17 b/w illus. 8 colour illus. 2 tables 23 exercises
219
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Rövid leírás:

This introductory textbook summarises key topics from up-to-date workplace discourse research, with over 160 international examples.

Hosszú leírás:
Assuming no prior linguistics background, this introductory textbook summarises key topics and issues from workplace discourse research in a clear and accessible manner. The topics covered include how people issue directives, use humour and social talk, and how they manage conflict and disagreement. The role of language in the enactment of identity is also explored, in particular leadership, gender, and cultural identity, along with the implications and applications of workplace research for training and communications skills development. Over 160 international examples are provided as illustration, which come from a wide range of workplace settings, countries and languages. The examples focus on authentic spoken discourse, to demonstrate how theory captures the patterns found in everyday interaction. Introducing Language in the Workplace provides an excellent up-to-date resource for linguistics courses as well as other courses that cover workplace discourse, such as business communication or management studies.

'This book provides an excellent resource for anyone interested in workplace communication. Packed with useful real-world examples and providing a very comprehensive account of key topics in professional communication, Introducing Language in the Workplace is both engaging and accessible. I will certainly be using this book for teaching and would highly recommend it to students, practitioners and academics.' Ma&&&322;gorzata Cha&&&322;upnik, University of Nottingham
Tartalomjegyzék:
Part I. Introducing Language in the Workplace: 1. Introducing language in the workplace; 2. Approaches to exploring language in the workplace with contributions by Jonathan Clifton, Janet Holmes, Veronika Koller and Helen Spencer
-Oatey; Part II. What Are Some Key Topics in Workplace Research?: 3. Directives and requests at work; 4. Social talk, humour and narrative at work; 5. Complaints, disagreement and conflict talk at work; Part III. What About Identity and the Way This Is Enacted in the Workplace?: 6. The language of leadership; 7. Gender and language at work; 8. Culture and language at work; Part IV. So What?: 9. Implications and applications of workplace research.